Rosaura Almeida
Salem,MA
Summary
Compassionate Home Health Aide with proven ability to deliver care efficiently and productively, ensuring tasks are completed in timely manner. Skilled in patient hygiene assistance, nutritional support, and mobility aid. Excel at communication, empathy, and patience, fostering trusting relationships with clients and families for optimal care outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
13
13
years of professional experience
Work History
HHA
Guardian Angels Senior Services
Gloucester, MA
06.2022 - Current
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Roadside Assistance Dispatcher
Nation Safe Drivers
Beverly, MA
12.2018 - 03.2020
- Recorded customer information, service requests, and responses in computer system.
- Recorded and maintained files or records of customer requests, work or services performed.
- Resolved customer disputes by providing solutions that were satisfactory to all parties involved.
Server/Bartender Assistant
Flick International
Boston, MA
08.2016 - 09.2018
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
Child Care Monitor
Kids Club Kids
Lynn, MA
01.2015 - 06.2016
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Provided nurturing and appropriate environment for children of various ages.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Crew Member
Wendys Restaurant
Revere, MA
10.2014 - 09.2015
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Drove team success by quickly completing assigned tasks.
Shift Manager/Driver Manager
Pizza Hut
Revere, MA
04.2012 - 10.2014
- Inspected work areas regularly for cleanliness and organization standards.
- Identified needs of customers promptly and efficiently.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Education
High School Diploma -
Lynn English High School
Lynn, MA05-2014
Human Service Practitioner
North Shore Community College
Danvers, MASkills
- Patient care
- Record keeping
- Safety protocols
- Medication management
- Basic household tasks
- Personal hygiene assistance
- Care plan implementation
- Customer service
- Bilingual
- Catheter care assistance
Timeline
HHA
Guardian Angels Senior Services
06.2022 - Current
Roadside Assistance Dispatcher
Nation Safe Drivers
12.2018 - 03.2020
Server/Bartender Assistant
Flick International
08.2016 - 09.2018
Child Care Monitor
Kids Club Kids
01.2015 - 06.2016
Crew Member
Wendys Restaurant
10.2014 - 09.2015
Shift Manager/Driver Manager
Pizza Hut
04.2012 - 10.2014
High School Diploma -
Lynn English High School
Human Service Practitioner
North Shore Community College
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