Summary
Overview
Work History
Education
Skills
Timeline
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Rosaura Castro

Fox Lake,IL

Summary

Dedicated and results-driven Medical Assistant with 20 years of experience in diverse medical settings. Proven ability to lead teams, improve processes, and mentor staff to achieve organizational goals. Committed to continuous learning and professional development.

Overview

20
20
years of professional experience

Work History

Medical Assistant/PSA

Endeavor Health
Gurnee, IL
03.2009 - Current
  • Preceptor
  • Validator
  • TJC Team,
  • Ordering medications for 10 Immediate Care sites on a weekly basis
  • Organized and set up the rooms for two new IC sites RLB, MD
  • Phlebotomy Training
  • Currently involved with the paramedic students training per Dr. Temple
  • Created all point of care QC binders for Gurnee and Mundelein IC sites
  • Set up the Gurnee Immediate Care Lab
  • Participated in team meetings and presentations to improve the onboarding process for our new hires
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • provide service recovery for patient when situation arise in clinic

Medical Assistant

Endeavor Health
Gurnee Family Med, Specialty Suites And IC , IL
01.2016 - 01.2018
  • Tracers
  • MA schedules
  • Successfully reorganized and implemented processes in Skokie Vascular department, including the creation of guidelines for instrument transport, washing and autoclaving.
  • Set up autoclaving classes for Glenbrook, Skokie, HP, VH and GN MA's
  • Ordered all supplies needed for Gurnee FM, GN specialty suites and GN Immediate care
  • Helped with the integration of our very first Immediate Care setting in GN
  • MA schedules to cover the three different departments in GN
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients for FM, Specialty suites and Immediate care.

Medical Assistant

Endeavor Health
Vernon Hills/Lake Forest, IL
03.2009 - 01.2016
  • Assisted physicians with patient care by taking vital signs, blood draws patient histories and preparing patients for examinations.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Provided assistance to medical staff in performing minor surgical procedures.

Certified Medical Assistant/Receptionist

Access Community Health System
Chicago, IL
12.2004 - 12.2008
  • Administered injections under the direction of a physician or nurse practitioner.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Assigned daily tasks for the second shift MA's
  • Provided service recovery for the spanish speaking patients

Education

Certificate - Medical Assistant

Spanish Coalition
Chicago
12-2004

Some College (No Degree) -

College of Lake County
Grayslake, IL

Certified Medical Assitant AAMA -

2022

CPR -

2023

Emerging Leaders Certificate 2016 -

.
Northshore University Health System

Skills

  • Team Leadership
  • Organizational Skills
  • Coaching and Mentoring
  • Problem-solving abilities
  • Professionalism
  • Reliability
  • Task Prioritization
  • Regulatory Compliance

Timeline

Medical Assistant

Endeavor Health
01.2016 - 01.2018

Medical Assistant/PSA

Endeavor Health
03.2009 - Current

Medical Assistant

Endeavor Health
03.2009 - 01.2016

Certified Medical Assistant/Receptionist

Access Community Health System
12.2004 - 12.2008

Certificate - Medical Assistant

Spanish Coalition

Some College (No Degree) -

College of Lake County

Certified Medical Assitant AAMA -

2022

CPR -

2023

Emerging Leaders Certificate 2016 -

.

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Rosaura Castro