Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Roscell L Hall

Summary

Business Services and Industry Partnership Manager committed to applying client-centered approaches to support individual and employer needs. Established relationships with community and business resources for outreach and direct support purposes. Innovative Workforce Development Leader with experience directing employment initiatives offered by agencies, government entities and corporations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Business and Industry Manager

City of Atlanta Government
Atlanta, GA
08.2022 - Current

Manages outreach to local employers to develop relationships in understanding needs and assisting companies in finding and retaining qualified candidates for in-demand careers.

  • Create employment sourcing strategies, recruitment, and development of industry and sector pipelines.
  • Cultivate collaborative alliances with economic development agencies, chambers of commerce, business associations and labor & trade organizations.
  • Leads the on and off-site jobs fairs, career day events, workshops and other employment related activities that supports workforce development strategies.
  • Implements the demand business solutions system authorized by WIOA such as incumbent worker program, on-the-job training and work experience internships.

Community Outreach Coordinator

City of Atlanta Government
Atlanta, GA
02.2022 - 08.2022

Coordinates the development of programs and services. Assist in planning and administering the yearly schedule of project and exhibitions. Deliver presentations in regard to the WIOA programs internally as well as to local organizations.

  • Planned and managed different community meetings, public forums and outreach events
  • Cultivated and developed relationships with existing and potential referral sources, identify new partners to uncover untapped opportunities and raise brand awareness
  • Organized community outreach programs to drive awareness of workforce development initiatives
  • Liaison with community members, business owners and officials to address current issues and find appropriate solutions

Workforce Development Consultant

In The Door, LLC.
Atlanta , GA
05.2018 - 02.2022

Served as One-Stop Manager for WorkSource Atlanta and liaison to the Workforce Development Board. Monitored adherence to the Memorandum of Understanding (MOU) and facilitate the sharing and maintenance of data. Managed the day-to-day operations of the One-Stop Partners, Resource Library and Customer Sign-In Process.

  • Collaborated with the Workforce Executive Leadership to integrate analysis techniques that would improve project efficiency
  • Advised clients on career and professional development
  • Facilitated One-Stop Partner services orientation for customer and cross-training sessions for workforce staff
  • Coordinated with Business Services and Outreach to establish relationships with employers and clients to provide recruitment opportunities

Event Day Security Manager - Mercedes-Benz Stadium

S.A.F.E. Management
Atlanta, GA
04.2017 - 12.2022

Security Manager able to handle department administration, effectively lead teams and establish effective security plans. Proficient in company needs, behavioral assessments and screening techniques. Observant professional with talent for diffusing conflict.

  • Trained new security officers on safety protocols and company standards
  • Developed and implemented training methods to promote improved officer performance
  • Assessed company security risks and developed actionable solutions to be presented to management
  • Managed staff schedules for shifts and events during Super Bowl 52 and Super Bowl 53

General Manager

Verizon
Atlanta, GA
09.2004 - 05.2017

Coached sales staff on proper execution of sales techniques that improve buying experience. Generated monthly and annual sales reports. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.

  • Designed a district career development program for top sales specialists to transition into management
  • Launched bi-weekly conference calls on churn which led to a decrease of 25% within 6 months
  • Organized Same Day Delivery nationwide trial which led to customers purchasing online and receiving product in store
  • Coordinated with Small Business Account Managers to develop specialists to inquire and qualify business opportunities

Education

Bachelor of Science - Healthcare Management

Albany State University

Skills

  • Operations management
  • Presentation development
  • Program oversight
  • Forecasting and planning
  • Community relations management
  • Strategic Partnerships
  • Pipeline Development
  • Referral Management

Certification

  • Certified Workforce Development Professional (CWDP), National Association of Workforce Development Professionals - 2022
  • Certified Business Services Consultant (CBSC), TAD Grants - 2024

Affiliations

National Association of Workforce Development Professionals

Southeastern Employment and Training Association

Georgia Department of Early Care and Learning - Peer Ambassador

Alpha Phi Alpha Fraternity, Inc.

Timeline

Business and Industry Manager

City of Atlanta Government
08.2022 - Current

Community Outreach Coordinator

City of Atlanta Government
02.2022 - 08.2022

Workforce Development Consultant

In The Door, LLC.
05.2018 - 02.2022

Event Day Security Manager - Mercedes-Benz Stadium

S.A.F.E. Management
04.2017 - 12.2022

General Manager

Verizon
09.2004 - 05.2017

Bachelor of Science - Healthcare Management

Albany State University
  • Certified Workforce Development Professional (CWDP), National Association of Workforce Development Professionals - 2022
  • Certified Business Services Consultant (CBSC), TAD Grants - 2024
Roscell L Hall