Results-driven Supervisor and Sales Manager skilled in budget management and stakeholder engagement. Coordinated large-scale conventions to enhance attendee satisfaction and optimize processes. Experienced in managing retail operations, driving sales growth, and fostering strong customer relationships. Proficient in retail sales and inventory control, with a focus on effective team motivation and operational success.
Overview
1
1
Certification
11
11
years of professional experience
Work History
General Business & Industry Manager/Supervisor
United States Mint
District of Columbia, Washington DC
08.2020 - 06.2026
Coordinated large-scale conventions, supporting attendee experience and satisfaction across $100.5M in sales revenue.
Supervised daily retail store operations, including staff scheduling, inventory management, and customer service.
Responded to customer inquiries and resolved complaints quickly.
Monitored inventory levels and completed regular stock audits.
Applied visual merchandising strategies to improve product displays.
Managed daily operations, focusing on purchasing and inventory control.
Managed budgets, ensuring resource allocation aligned with event goals and achieving 40% cost reduction.
Developed relationships with key stakeholders, facilitating collaboration that led to the addition of 3 new shows at sponsor expense.
Trained and supervised four support staff during conventions, enhancing operations for over 14 events.
Managed contract compliance and oversight for multiple government projects.
Reviewed and approved contract modifications and change orders.
Recorded contract management processes and maintained accurate program files.
Collected documentation to assemble and manage 39 clins for purchase orders in direct support of operations.
Developed and implemented $46M annual budget purchasing plans and contracts for OEM, import supplies, materials, and equipment.
Management and Program Analyst
United States Navy
Mechanicsburg, Pennsylvania
09.2015 - 08.2020
Analyzed financial data to evaluate effectiveness of existing programs and recommend targeted improvements for audit readiness.
Developed new program initiatives by creating detailed project plans, timelines, and budgets to guide implementation for FIAR Audit procedures.
Analyzed program 375-unit financial reports monthly data to ensure compliance with Navy regulations and guidelines.
Developed 5 Small Business Innovation Research Projects, detailing program performance to enhance accountability.
Coordinated project timelines and deliverables for cross-functional teams across 7 Fleet Supply Centers to support warfighter logistics operations.
Streamlined operational processes by facilitating stakeholder communication to enhance collaboration and clarity.
Prepared presentations for senior leadership on program updates and initiatives.
Drafted over 35 contracts between vendors and internal teams while ensuring compliance with applicable laws.
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