Roschelle Harmon
Oklahoma City,OK
Summary
Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks.
Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.
Experienced in delivering high-quality environmental services as housekeeper. Solid background in maintaining cleanliness, reducing waste and enhancing sustainability of premises. Understands importance of hygiene standards and compliance with safety regulations. Demonstrates ability to handle extensive cleaning tasks, work in team settings, and offer exceptional service standards. Proven success in improving overall cleanliness and customer satisfaction by implementing advanced cleaning strategies.
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
13
13
years of professional experience
Work History
Environmental Services Housekeeper
OU Health
Edmond, Oklahoma
07.2016 - Current
- Cleaned and sanitized patient rooms following strict health and safety protocols.
- Maintained cleanliness in high-traffic areas to ensure a safe environment.
- Restocked supplies in restrooms and common areas to meet facility needs.
- Collaborated with nursing staff to address specific cleaning requests promptly.
- Trained new staff on proper cleaning techniques and safety procedures.
- Monitored inventory levels of cleaning supplies and reported shortages timely.
- Ensured compliance with infection control standards throughout the facility.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Attended required training sessions related to housekeeping tasks.
- Stocked linen closets with fresh linens as needed.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Operated cleaning equipment, including vacuums and floor buffers, efficiently.
- Maintained cleaning equipment in a clean and orderly fashion.
- Maintained inventory of cleaning supplies used throughout shift.
- Provided assistance with moving heavy furniture or equipment as requested.
- Used ladders to reach high ceilings and walls for dusting purposes.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Followed company uniform, performance and security policies with every job.
- Notified managers of repair needs or additions to building operating systems.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Stripped, sealed and polished floors.
Lead Environmental Services Housekeeper
Integris Health Inc
Edmond, Oklahoma
04.2013 - 05.2014
- Oversaw daily cleaning operations in healthcare facilities.
- Trained and mentored new housekeeping staff on safety protocols.
- Inspected cleanliness standards in patient rooms and common areas.
- Coordinated schedules to ensure adequate coverage during peak hours.
- Collaborated with nursing staff to address specific cleaning needs promptly.
- Collaborated with other departments within the organization such as Engineering, Security, and Food Service when necessary.
- Identified areas needing improvement in order to increase efficiency within the department.
- Followed departmental policies related to infection control practices in order to reduce potential health risks within the facility.
- Participated in quality improvement initiatives aimed at improving overall environmental services operations.
- Responded promptly to customer complaints regarding cleanliness or service issues.
- Enforced safety regulations among housekeeping staff members.
- Attended meetings and training sessions as required by management.
- Provided feedback to Environmental Services Management on employee performance evaluations.
- Adhered to all applicable local laws, industry regulations, and organizational policies while performing job duties.
- Supervised a team of up to 10 housekeepers in the performance of their duties.
- Conducted regular rounds throughout the building to identify any unsafe conditions or hazards requiring corrective action.
- Trained new employees on proper sanitation techniques and safety protocols.
- Ensured that housekeeping staff followed proper cleaning procedures and standards.
- Maintained a clean and safe environment for all patients, staff, and visitors.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed company uniform, performance and security policies with every job.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Education
Boulevard Academy
Edmond, OKSkills
- Infection control
- Cleaning procedures
- Equipment operation
- Sanitation techniques
- Quality assurance
- Customer service
- Team collaboration
- Safety compliance
- Problem solving
- Staff training
- Communication skills
- Vacuuming
- Trash removal
- Storage area organization
- Floor maintenance
- Room preparation
- Waxing and buffing
- Sanitation procedures
- OSHA safety compliance
- Dusting furniture
- Sterilization techniques
- Waste removal
- Spill containment techniques
- Environmental sanitation
- Problem-solving
- Cleaning techniques
- Workplace safety compliance
- Mopping and sweeping
- Carpet cleaning techniques
- Floor scrubber machines
- Conflict resolution
- Cleaning schedule adherence
- Linen handling
- Biohazard management
- Furniture polishing
- Soiled linen removal
- Restroom sanitation
- Confidentiality
- Adaptability and flexibility
- Buffer Operation
- Multi-tasking
Timeline
Environmental Services Housekeeper
OU Health
07.2016 - Current
Lead Environmental Services Housekeeper
Integris Health Inc
04.2013 - 05.2014
Boulevard Academy