Roscoe Stubbs
Henryetta ,Oklahoma
Summary
by working for the same family owned businesseses for over 30 years
Dynamic Store Manager at Snakeriver Adventures with a proven track record in customer service and inventory management. Expertly resolved customer complaints, enhancing client relationships and fostering a positive team culture. Successfully optimized labor scheduling, maximizing productivity while maintaining high service quality in a fast-paced environment.
Overview
34
34
years of professional experience
Work History
Store Manager
Snakeriver Adventures
Okmulgee, OK
01.2017 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Kitchen Manager
Chaircrushers
Henryetta, OK
11.2014 - 01.2017
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Kitchen Manager
Pig Out Palace
Henryetta, OK
05.1991 - 10.2014
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Education
Graduate Diploma - Basics
Henryetta High School
Henryetta, OK05.1984
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory management
- Cash management
Timeline
Store Manager
Snakeriver Adventures
01.2017 - 02.2025
Kitchen Manager
Chaircrushers
11.2014 - 01.2017
Kitchen Manager
Pig Out Palace
05.1991 - 10.2014
Graduate Diploma - Basics
Henryetta High School