Rose Agwu
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Steadfast housing assistant that employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
4
4
years of professional experience
Work History
Housing Assistant
New York City Housing Authority
08.2022 - 03.2023
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Oversaw housing plans for over Number clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Calculated tenant rent amounts to prepare leases and contracts.
- Tracked and monitored rental payments for Number clients using Software.
- Maintained database of housing resources, landlords and management companies.
Prepare legal documentation for evictions.Reach out to various development to enquire about resident , living conditions, repairs, family composition, if they are the legal occupants or licensees or hand over. Check in with the program to help with rent assistance.
Housing Manager
Fridrey Brokerage
The Bronx, NY
04.2019 - 07.2022
- .
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Oversaw housing plans for over Number clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Calculated tenant rent amounts to prepare leases and contracts.
- Tracked and monitored rental payments for Number clients using Software.
- Met with Number housing residents and landlords per Timeframe to answer questions, address concerns and clarify policies and procedures.
Education
Bachelor Of Arts - English And Literature
Abia State University
Uturu, Abia State Nigeria06.2001
Skills
- Property Showing
- Active Listening
- Maintenance Projects
- Customer Satisfaction
- Tenant Relations
- Critical Thinking
- Housing Regulations
- Document Organization
- Administrative Support
- Regulatory Requirements
- Information Updates
- Property Law
- Data Communications
- Customer Support
- Status Updates
- Real Estate
- Emotional Support
- Support Residents
Languages
English
Professional Working
Timeline
Housing Assistant
New York City Housing Authority
08.2022 - 03.2023
Housing Manager
Fridrey Brokerage
04.2019 - 07.2022
Bachelor Of Arts - English And Literature
Abia State University