Rose-Anna McGeehan
Brighton,MI
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Medilodge
07.2023 - Current
- Answers signal lights and bells to determine resident needs
- Assists residents with grooming, oral hygiene, bathing, hair, and incontinence care
- Obtains food trays and assists residents with feeding
- Assists residents with range of motion exercises, and movement to wheelchair or activity areas
- Assists resident with turning and positioning in bed
- Assists resident with ambulation for short distance in facility
- Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed
- Performs other tasks as assigned
- Documentation on flow sheets as directed
- Attends interdisciplinary meetings as needed to provide input into selected resident’s plans of care
- Documents restorative services provided following facility policies and procedures
- Reports to Charge Nurse or designee on progress/lack of progress in achieving restorative goals
Medical Assistant
Forefront Dermatology
10.2022 - 07.2023
- Accompanied the dermatologist in the room and promoted a friendly and efficient environment for patients, staff, and dermatologists
- Roomed patients and documented all vital information
- Scribed information for the dermatologist
- Provided post op wound care to patients
- Drew blood and performed suture removal
- Administered injections
- Cleaned and stocked the exam rooms prior and post visit
- Scheduled patient appointments
- Assisted the dermatologist with surgical procedures
- Took surgical photographs
Cleaner/Helper
NYC Transit Authority
10.2021 - 10.2022
- Cleaned, swept and washed buses, depots, garages, shops and other MaBSTOA facilities
- Moved refuse containers, pallets and other items using forklifts
- Operate powered/vehicle sweepers and performed related work
Medical Biller and Coder
The Street Consulting Group
07.2021 - 10.2021
- Prepared and submitted billing and medical claims to insurance companies
- Answered questions from patients and Insurance companies
- Updated demographic and financial information in the billing system
- Prepared bills and invoices, and document amounts due for medical procedures and services
- Collected credit card payments via the phone
- Investigated and appeal denied claims
- Interacted with third-party payers for eligibility verification
- Assisted patients establish payment plans
- Followed and reported the status of the delinquent account
- Other duties as assigned
Medical Secretary
University Physicians of Brooklyn at SUNY Downstate
06.2019 - 07.2021
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel
- Scheduled and rescheduled patient appointments
- Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members
- Conducted daily follow up on voicemails
- Participated in department meetings
- Checked patient insurance eligibility and keep charts updated
- Facilitated new patient prescriptions, refills and prescription pre-authorizations
- Obtained referrals and notes from outside physicians
- Expedited prescription refills for patients using electronic prescriptions systems while adhering to applicable regulations
- Obtained insurance prior authorizations if required for procedures
- Provided administrative support during audits or inspections, ensuring efficient retrieval of required documents showcasing compliance with regulatory standards.
- Scheduled patients for outpatient procedures and clinic follow ups for five individual doctors and their residents
- Reviewed patient bills for accuracy and completeness, and obtaining any missing information
- Called insurance companies regarding any discrepancy in payments if necessary
- Answered all patient or insurance telephone inquiries pertaining to assigned accounts
- Set up patient payment plans
- Collected patient payment in person and by phone
Patient Coordinator/Accounts Receivables (Remote Worker)
TT Medical
08.2016 - 06.2019
- Answered high volume phones and triage calls while delivering outstanding customer service
- Submitted PT/OT/ST staffing requests
- Acted as liaison between HHAs and clinicians for patient scheduling and care coordination
- Managed home health agency contracts, clinician credentials, and patient forms (NOMNC, OASIS)
- Submitted billing and invoicing via Quickbooks
- Performed collections duties on past due accounts
- Maintained patient confidentiality by complying with HIPAA regulations
Data Entry Operator
Kelly Services
11.2013 - 01.2015
- Analyzed data and updated archives against client records
- Ran reports, manipulated raw data, and built databases of inventory using Access, Safe Keeper Plus and ESearch
- Conducted internal audits of accounts and reported results to supervisor
Data Entry Operator
Lutheran Medical Center
01.2012 - 08.2013
- Coordinated weekly raw data and CTR forms collection
- Determined Medicare and private insurance verification
- Mined data from electronic medical records and enter into on-line reporting database
- Worked as part of a Joint Commission approved team of medical professionals to ensure quality patient care and staff safety in a clinical setting as well as the shelter system
- Maintained patient confidentiality by complying with HIPAA regulations
Education
LPN - Nursing
Hondros College
Bingham Farms, MI09-2025
Nursing Pre-Requisites - General Studies
Los Angeles City College
Los Angeles, CA01-2017
Diploma -
Owosso High School
Owosso, MI05.2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- Anatomy Knowledge
- Experience Administering Injections
- Customer Service (10 years)
- End-of-life care
- HIPAA (10 years)
- EMR (5 years)
- Office Management (3 years)
- Medical Billing
- Critical thinking
- Medical Terminology (10 years)
- Emergency response
- Medical Office Experience (10 years)
- Flexibility and adaptability
- Insurance Verification
- Patient advocacy
- Cultural sensitivity
- Data Entry (10 years)
- Infection control practices
- Specimen collection
Certification
- Certified Nurse Aide, State of Michigan Department of Licensing and Regulatory Affairs, exp. 09/25/2025
- Basic Life Support - Provider CPR and AED, American Heart Association, exp. 08/2026
Languages
English - Expert
Additional Information
SOFTWARE SKILLS Mac and Windows (Word, Excel), Zoho CRM, Quickbooks, Outlook Express, Electronic Medical Records, eShare, Fasternotes, Note-e-Fied, HIVQUAL, eSolutions, DeVero, Athena, Eagle
Timeline
CNA - Certified Nursing Assistant
Medilodge
07.2023 - Current
Medical Assistant
Forefront Dermatology
10.2022 - 07.2023
Cleaner/Helper
NYC Transit Authority
10.2021 - 10.2022
Medical Biller and Coder
The Street Consulting Group
07.2021 - 10.2021
Medical Secretary
University Physicians of Brooklyn at SUNY Downstate
06.2019 - 07.2021
Patient Coordinator/Accounts Receivables (Remote Worker)
TT Medical
08.2016 - 06.2019
Data Entry Operator
Kelly Services
11.2013 - 01.2015
Data Entry Operator
Lutheran Medical Center
01.2012 - 08.2013
- Certified Nurse Aide, State of Michigan Department of Licensing and Regulatory Affairs, exp. 09/25/2025
- Basic Life Support - Provider CPR and AED, American Heart Association, exp. 08/2026
LPN - Nursing
Hondros College
Nursing Pre-Requisites - General Studies
Los Angeles City College
Diploma -
Owosso High School
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