Rose Bates

Worked independently and as a team to support guests and ensure needs are being met while in treatment through building positive relationships with guests, clinical staff and medical staff. Assisted clinical and medical staff with intakes, orientations and daily operations. Conducted reads/bed checks of both detox and residential areas and completed daily on-going searches of facilities for unauthorized items, while providing engagement and support with recovery. Completed daily shift reports on all guests progress in treatment and addressed regression or improvement in behavior if needed.

Directly supported and oversaw the residential treatment programs for a local women’s and children’s shelter. Educated on trauma informed care and conflict resolution to best assist a wide spectrum of situations and individuals. Contributed to the development of the program through innovative ideas and comprehensive communication, and actively provided resources, emotional guidance, and engagement to quests suited to their needs through every group.

Delivered daily care, safety, and supervision of adolescents with severe psychiatric impairments. Utilized care appropriate to the specific needs and strengths of residents, as well as appropriate limit-setting and focused de-escalation techniques. Assisted and provided skill development to clients regarding daily living activities, life skills, social skills, and activities. Established and maintained a therapeutic relationship with clients and actively implemented programs with participation in group activities during scheduled shifts.

3 years of experience as a skilled phlebotomist, independently managing an in-office lab. Very knowledgeable on blood collection, geriatric and pediatric draws, difficult draws and what resources and procedures are needed to complete them. Extremely efficient in collecting and processing specimens as well as the shipping procedures. Averaging around 600-700 patients a month, I'm able to provide individualized care and attention to each one.