Rose Charles
Hyde Park,MA
Summary
I am looking to obtain a permanent position that uses my communication and analytical skills, and also enables me to aid in the healthcare of others.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Brockton Behavior Health
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Patient Account Specialist
Hebrew Rehabilitation Center
12.2021 - Current
- Maintained financial assessment on all potential admits and follow up with patient/family the financial changes after admitted to the Long-term. perform diversified duties relateing to the pre-admission follow up review of admission applicants. These documents include, but not limited to , Trust documents, bank and financial statements in order to deter mine the potential eligibility or denial for Masshealth.
- Interact with Patients and family members to complete the fiscal packet. Follow up with families to ensure the Masshealth Legibility review documents are completed and returned to Masshealth.
- Expedited claim resolutions by skillfully navigating complex insurance policies, regulations, and guidelines.
- Electronically submitted bills according to compliance guidelines.
- Promoted a culture of continuous improvement within the Patient Accounts team by participating in regular staff meetings, offering constructive feedback on department processes, systems, tools for achieving objectives more effectively.
Pharmacy Technician
Hebrew Senior Life
10.2006 - 12.2021
- Calculating and compounding intravenous mixtures for Iv's while following secure guidelines before entering sterile room
- Carefully look over patient medication lists and confirm new prescription orders
- Accurately compounded liquid medications, measuring out exact quantities
- Upheld a clean and concise workflow environment, remembering to keep all workstations sterile and clear at all times
- Verified orders and delivery lists for patients, as well as personally delivering medications
- Kept careful note of what medications remained in stock on the floors and what each floor needed to have stocked
- Thoroughly supervised and trained staff
- Maintained relationships and followed up with patient medications
- Managed intake of delivery as well as pharmacy inventory by checking pharmaceutical supply levels, anticipating need, and placing orders.
Education
Quincy College
Quincy, MASkills
- Microsoft Office
- Word
- Excel
- Outlook
- PowerPoint
Personal Information
Gender: Female
Timeline
Pharmacy Technician
Brockton Behavior Health
10.2022 - Current
Patient Account Specialist
Hebrew Rehabilitation Center
12.2021 - Current
Pharmacy Technician
Hebrew Senior Life
10.2006 - 12.2021
Quincy College
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