Rose Cherilus
Lake Worth,FL
Summary
Pursuing full-time/part time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Planner & Coordinator
Cherilus Events LLC
03.2024 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established working relationships with clients by organizing various events.
- Performed event coordination for larger parties and gatherings.
- Conferred with event staff at event site to coordinate details.
- Brainstormed and implemented creative event concepts and themes.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Insurance Agent
David Dunham Insurance
03.2021 - 02.2024
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Educated clients on insurance policies and procedures.
Customer Service Representative
Whole Foods Market Inc
02.2020 - 12.2021
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Created and maintained detailed database to develop promotional sales.
Customer Service Associate
Walmart
06.2017 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science -
05-2028
High School Diploma -
05-2025
Skills
- Client relations
- Administration
- Event execution
- Event planning
- Event design
- Time management
- Verbal and written communication
- Customer service
Certification
- Licensed 4-40 Insurance agent
Languages
French
Full Professional
Haitian Creole
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Planner & Coordinator - Cherilus Events LLC
03.2024 - Current
Insurance Agent - David Dunham Insurance
03.2021 - 02.2024
Customer Service Representative - Whole Foods Market Inc
02.2020 - 12.2021
Customer Service Associate - Walmart
06.2017 - 12.2019
Palm Beach State College - Associate of Science,
John I Leonard - High School Diploma,