Rose Ciscoe
Trout Run,US
Summary
Retail sales associate dedicated to providing excellent customer service. Operation of cash drawer with accuracy. Attentive Healthcare professional bringing years of experience in assisting with daily living activities and household tasks Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well- versed in industry regulations and asset protection strategies.
Overview
20
20
years of professional experience
Work History
Key Holder/Store Manager
American Rescue Workers
09.2022 - 07.2023
- Responsible for direct activities of the store, customer sales, pricing, ragging out, sortingmerchandise, etc
- Responsible for display, windows, merchandise displays, and scheduling sale promotions
- Responsible for preparing and posting work schedules, making sure store hours are covered with appropriate clerk and volunteer hours
- Responsible for the hiring and training of new employees
- Keeping the store stock rotated and put out
- Placing weekly orders for needed store merchandise from the warehouse to keep store stock replenished
- Responsible in aiding the customers and providing excellent customer service.
Retail Sales Associate
Wellness, Wegmans
09.2019 - 12.2021
- Provided excellent customer service by proactively approaching and helping customers locate products and educating customers on unique offerings
- Unloaded deliveries, stocked shelves, displays and backroom
- Recognized how seasons and holidays effect products sales
- Maintain departments appearance by rotating stocks, sustaining product levels, checking expiration dates and ensuring shelves and displays were well maintained.
Retail Sales Associate Seasonal
A C Moore
10.2019 - 04.2020
- Skilled at cash handling and accounting
- Assisted customers with locating product and providing solutions to their crafting needs.
Personal Care Aide
Comfort Keepers
05.2017 - 07.2019
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Provided safe mobility support to help patients move around personal and public spaces
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Developed rapport to create safe and trusting environment for care
- Worked to improve and enhance patient lives through effective and compassionate care
Customer Service /Financial Rep/ Licensed Bank
Susquehanna Bank
11.2010 - 05.2013
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Promoted products or services to each customer to consistently achieve sales targets
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors
- Evaluated client financial positions and identified most appropriate banking products
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
Personal Banking Representative/Licensed Bank
Sovereign Bank
06.2005 - 11.2010
- Developed prospects for new loans by conducting cold calls weekly
- Promoted products or services to each customer to consistently achieve sales targets
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
Customer Service Representative
Sovereign Bank
05.2003 - 06.2005
- Reconciled cash drawer and resolved discrepancies
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Sold and cross-sold bank products to new and existing customers.
Timeline
Key Holder/Store Manager
American Rescue Workers
09.2022 - 07.2023
Retail Sales Associate Seasonal
A C Moore
10.2019 - 04.2020
Retail Sales Associate
Wellness, Wegmans
09.2019 - 12.2021
Personal Care Aide
Comfort Keepers
05.2017 - 07.2019
Customer Service /Financial Rep/ Licensed Bank
Susquehanna Bank
11.2010 - 05.2013
Personal Banking Representative/Licensed Bank
Sovereign Bank
06.2005 - 11.2010
Customer Service Representative
Sovereign Bank
05.2003 - 06.2005
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