Rose Crider
Forest Falls,CA
Summary
Retail Supervisor with 3 years of experience in Barista service, customer service, team leadership, and retail operations. Skilled in preparing coffee beverages and specialty drinks, training employees, managing inventory and product ordering, and delivering exceptional guest experiences in fast-paced environments. Proven ability to supervise operations across 7 retail locations, support teams totaling over 65 employees, and maintain high standards of quality, efficiency, and food safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Forest Home Christian Conference Center
02.2023 - 06.2026
- Prepared coffee beverages and specialty drinks while maintaining quality, consistency, and customer satisfaction.
- Supervised retail operations across 7 locations, supporting teams of up to 65 employees.
- Managed inventory, product ordering, stocking, and merchandising to ensure locations remained fully supplied and organized.
- Trained and onboarded new employees in customer service, food preparation, cash handling, and operational procedures.
- Delivered exceptional customer service while resolving guest concerns in a fast-paced environment.
- Assisted with health inspections and maintained compliance with food safety and sanitation standards.
- Prepared coffee beverages, milkshakes, pizzas, hot dogs, and fryer foods while maintaining quality standards.
- Led teams through high-volume rushes while maintaining efficiency, accuracy, and guest satisfaction.
- Operated POS systems and processed cash and card transactions accurately.
- Resolved customer inquiries and complaints promptly, fostering positive guest experiences.
Education
High School Diploma -
Berean Christian School
Angelus Oaks, CA05-2024
Skills
- Leadership & Team Supervision
- Customer Service
- Employee Training & Development
- Inventory Management
- Product Ordering
- Cash Handling & POS Systems
- Food Safety & Sanitation
- Retail Operations
- Coffee & Beverage Preparation
- Food Preparation
- Team Communication
- Organization & Time Management
- Problem Solving
- Merchandising
- Multitasking in Fast-Paced Environments
Certification
American Red Cross, CPR, Lifeguard. First Aid, AED, Food Handlers
Timeline
Retail Supervisor
Forest Home Christian Conference Center
02.2023 - 06.2026
High School Diploma -
Berean Christian School