ROSE DULA
Development Professional
South Elgin,IL
Summary
Motivated, detail-oriented, and personable professional with experience cultivating relationships with clients, colleagues, and management teams. Highly developed communicator with strong verbal and written communication skills, ability to problem solve with minimal supervision, utilize technology effectively and exceed goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Development Coordinator
CASA Kane County
Geneva, Ohio
03.2024 - Current
- Supported a five-person Development team, with a focus on event planning, soliciting and organizing in-kind donations, volunteer coordination, and silent auction and raffle management.
- Managed over $55,000 worth of in-kind donations at CASA's annual "Holiday Giving Event," and 36 volunteers.
- Spearheaded monthly newsletter communications to "CASA Crew" volunteers and churches, leveraging peer-to-peer marketing tools.
CSR
CoPart
Elgin, IL
08.2023 - 01.2024
- Documented, researched, and resolved customer service issues in a fast-paced, high-pressure environment.
- Served approximately fifty customers per day with fast, knowledgeable, and friendly service and received many positive reviews.
- Interpreted hundreds of legal documents daily, and scanned and filed documents in an office setting.
Server
Ramsay's Kitchen
04.2023 - 08.2023
- Uphold the 'Ramsay Standard' of professionalism in a fast-paced environment and consistently received positive guest reviews.
- Met and exceeded sales expectations by tailoring service to fit each guest's needs.
- Communicated with the management team about potential or ongoing situations to minimize conflict and positively impact the business.
Education
Bachelor of Arts - Political Science
Northern Illinois University
Dekalb, IL 08.2021 - 05.2024
Skills
- Fundraising, event planning, volunteer coordination
- Ability to cultivate new donors and nurture existing relationships
- Maintaining accurate records and run reports
- Microsoft Office Suite (Teams, Excel, Word)
- DonorPerfect, QGiv, Constant Contact, Canva
- Public speaking
Timeline
Development Coordinator
CASA Kane County
03.2024 - Current
CSR
CoPart
08.2023 - 01.2024
Server
Ramsay's Kitchen
04.2023 - 08.2023
Bachelor of Arts - Political Science
Northern Illinois University
08.2021 - 05.2024
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