Michael St. Rose
Coram
Summary
Skilled EMR Software support specialist. Committed to providing cutting edge industry knowledge, and technical skills. My EMR experience with Epic, Cerner, Meditech and Allscripts all include classroom training, go live support and command center support. Allscripts SCM SCM 6.1Sunrise SIS
Hardworking and reliable EMR trainer/implementation specialist with strong ability in . Offering project management support and site lead/team lead support. Highly organized, proactive and punctual with team-oriented mentality.
Energetic professional with 11 plus years of experience in industry. Punctual contract employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
10
10
years of professional experience
Work History
Meditech Expanse TDR
HCA
Norfolk
04.2025 - 05.2025
- Physical Device testing
- Multiple location support
- Helped set up printers
- Test script testing
- Mapped devices to printers
Epic TDR Role
Sentara Health Systems
South Boston
07.2024 - 08.2024
- Physical Device testing
- Updated devices
- Mapped devices to printers
- Transported desktops to multiple locations
Meditech Expanse
HCA Healthcare Inc.
Ocala
02.2024 - 03.2024
- Supported Trauma Medsurg
- Supported ICU
- Provided support to end-users on Meditech expanse
- Supports physicians with documentation
- Supported nurses/techs with charting
- Placed tickets for optimization
- Analyzed system requirements and provided one to one training with physicians
Epic Remote Support
Miami health
Miami
01.2024 - 02.2024
- Provided technical support and troubleshooting assistance to end-users regarding Epic software issues.
- Call center support
- Assisted end users with access issues
- Assisted patients with Mychart access
- Placed tickets for end users
Meditech Implementation Specialist
Commonwealth Health
Bowling Green
09.2023 - 09.2023
- Supported Ed
- Assisted physicians with documentation and placing orders
- Assisted nurses with charting
- Assisted front desk
Cerner Implementation Specialist/Team Leader
WMC Health, Good Samaritan Hospital
Suffern
05.2023 - 07.2023
- Cerner Implementation
- Delegated daily tasks to team members to optimize group productivity.
- Supporting multiple areas within WMC.
- Helps desk support/ troubleshooting issues
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Completed daily quality assurance duties to provide feedback for improvements.
Epic TDR Role
Contiueo Health
New Haven
03.2023 - 05.2023
- Physical Device testing
- Helped set up printers
- Test script testing
- Mapped devices to printers
Cerner Remote Help Desk Support
Hamilton General
06.2022 - 08.2022
- Remote access into pc’s for assistance
- Resolved issues over phone
- Received and placed calls
- Placed tickets for errors and optimizations
Meditech TDR Role
Good Samaritan
Los Angeles
07.2018 - 08.2022
- Assisted in mapping decives to printers
- Helped physicians set up dictation mics
- Checked physical devices for updates and icons
- Supported entire Main hospital
Epic Implementation Specialist
Marshfield Medical Center
10.2020 - 12.2020
- Cerner Implementation
- Supported Rev Cycle
- Supported checking in and out pts
- Assisted with registering pts
- Assisted with booking appts
- Assisted with collecting payment
Implementation Specialist
Intermountain Medical Center
Salt Lake City
07.2015 - 07.2017
- Cerner Implementation
- Supported multiple locations and different cities of Utah
- Assisted physicians and nurses with documentation
- Supported front and back end users
- Soft go live to go live support
Epic TDR Role
Md Anderson
Houston
02.2016 - 05.2016
- Helped setup devices and printers
- Helped setup many diff locations within Houston TX
- Helped with updating of icons
- Transported devices to areas
Cerner TDR Role
Intermountain Healthcare
Salt Lake City
03.2015 - 05.2015
- Updated devices
- Mapped devices to printers
- Supported 5 locations within area
- Transported devices to areas
Education
High School Diploma -
Martin Van Buren High School
Queens Village, NYSome College (No Degree) -
Nassau Community College
Garden City, NYSkills
Credentialed in CPOE and Clindoc modules
Help desk/Call Center
Proficient EMRs: Epic, Cerner, Meditech and Allscripts
Remote Epic, Cerner Training
TDR
Abstraction/ Backloading
Reporting and Documentation
E-Learning
Project Management
Implementation and Configuration Provider Optimization
Remote Training/ Classroom At-The-Elbow Support
Timeline
Meditech Expanse TDR
HCA
04.2025 - 05.2025
Epic TDR Role
Sentara Health Systems
07.2024 - 08.2024
Meditech Expanse
HCA Healthcare Inc.
02.2024 - 03.2024
Epic Remote Support
Miami health
01.2024 - 02.2024
Meditech Implementation Specialist
Commonwealth Health
09.2023 - 09.2023
Cerner Implementation Specialist/Team Leader
WMC Health, Good Samaritan Hospital
05.2023 - 07.2023
Epic TDR Role
Contiueo Health
03.2023 - 05.2023
Cerner Remote Help Desk Support
Hamilton General
06.2022 - 08.2022
Epic Implementation Specialist
Marshfield Medical Center
10.2020 - 12.2020
Meditech TDR Role
Good Samaritan
07.2018 - 08.2022
Epic TDR Role
Md Anderson
02.2016 - 05.2016
Implementation Specialist
Intermountain Medical Center
07.2015 - 07.2017
Cerner TDR Role
Intermountain Healthcare
03.2015 - 05.2015
High School Diploma -
Martin Van Buren High School
Some College (No Degree) -
Nassau Community College