Rose Lane
Syracuse
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to learn and open my mind to endless possibilities!
Overview
6
6
years of professional experience
Work History
Problem Solver
Amazon
Liverpool
03.2025 - Current
- Analyzed customer feedback to identify areas for process improvement.
- Maintained clean work areas to ensure safety and organization standards.
- Inspected packages for damage before processing and shipping them out.
- Followed safety protocols to minimize risks during package handling tasks.
QA/ QC supervisor
Immediate Mailing Services
Liverpool
04.2022 - 12.2023
- Oversaw quality control inspections of mail processing operations.
- Trained team members on quality standards and compliance procedures.
- Developed and implemented quality assurance protocols for mailing services.
- Conducted regular audits to ensure adherence to quality specifications.
- Analyzed inspection data to identify trends and areas for improvement.
- Facilitated communication between departments regarding quality concerns.
- Conducted inspections with quality control team members.
- Investigated customer complaints and initiated corrective action plans.
Supervisor
price chopper
Cicero
07.2021 - 02.2022
- Led team meetings with associates, filling them in on all weekly store promotions and encouraged them to educate customers on these programs.
- Opened and closed the store daily.
- addressed and escalated customer complaints to efficiently resolves issue and deliver high quality customer service.
- Supervised front cash operations and ensured efficient customer transactions.
- Managed cash drawer accuracy and resolved discrepancies promptly.
- Prepared daily bank deposits and monitored cash drawers for accuracy.
Crew Member
McDonald's
Cicero
09.2020 - 12.2020
- stayed on task to preform numerous daily duties, including cash register as well as maintaining cleanliness.
- participated in food preparation while adhering to guidelines and regulations.
- Collaborated with team members to ensure efficient service during peak hours.
Education
North Syracuse High School
Cicero, New YorkSkills
- cash handling
- Customer service
- food preparation/ kitchen safety
- Data entry and records management
- communication
- time management/ task prioritization
- problem solving/ critical thinking
- work ethic
- quality assurance and compliance
Affiliations
- love to cook and try new things, currently in the process of opening a small business!
- love to stay active and busy!!
Accomplishments
principles cabinet:
nominated out of entire student body for a high competitive leadership based role! represented student prospectives and communicated concerns to the school leadership. collaborated with administration to promote a safer more inclusive environment. contributed my ideas initiatives aiming towards improving the overall school environment!
Timeline
Problem Solver
Amazon
03.2025 - Current
QA/ QC supervisor
Immediate Mailing Services
04.2022 - 12.2023
Supervisor
price chopper
07.2021 - 02.2022
Crew Member
McDonald's
09.2020 - 12.2020
North Syracuse High School