Rose Macaluso
Englewood,CO
Summary
Results-driven Operations Assistant with expertise in inventory management, logistics coordination, and process improvement. Skilled in time management, problem-solving, and communication, contributing to operational efficiency and team collaboration.
Overview
17
17
years of professional experience
Work History
Operations Assistant
All-Phase Concrete Construction
Englewood, CO
10.2022 - Current
- Coordinated project schedules, routine operations, and special projects to streamline workflows, resource allocation, and cross-department collaboration (sales, marketing, finance).
- Supervised day-to-day facility operations and ensured compliance with policies, guidelines, and regularly updated procedures.
- Assisted in developing and implementing operational strategies, processes, and customer service standards; identified areas for improvement and introduced technology to streamline processes.
- Supported budget planning, expense tracking, and maintained expense/report/support-document filing systems.
- Prepared daily operations reports, documents, presentations, and analyses using Excel, Word, and Access to assist management decision-making.
- Provided administrative and HR support to the Operations Manager and management team, including scheduling appointments, interviews, meetings, and travel arrangements; coordinated meeting logistics and took minutes.
- Maintained reception and front-desk functions: greeted guests and vendors, received and distributed mail and packages, and created a positive first impression.
- Facilitated communication between teams, routed correspondence and calls, and maintained positive working relationships across staff and management.
- Maintained office equipment and supplies, coordinated service and toner orders, and supported setup for social events and food deliveries.
- Organized and filed important company documents, spreadsheets, and reports to ensure accessible records and support compliance.
Administrative Assistant (Contract Position)
Robert Half/Sensera Systems
Golden, CO
01.2021 - 06.2021
- Collaborated with vice president of finance on sales tax project, enhancing accuracy and compliance.
- Created a mass email merge with over 1500 customers and 14,000 transactions
- Facilitated timely email responses, improving communication flow within the team.
- Researched and calculated historical sales tax rates across 32 states
- Created and sent invoices through QuickBooks
- Documented incoming payments and updated records, ensuring financial accuracy and accountability.
Administrative Assistant
Colorado Coalition for the Homeless
Denver, CO
09.2019 - 07.2020
- Provided administrative support to the Payee Program within the department of Outreach and Engagement Services
- Collaborated with team of Payees to manage SSI/SSDI client budgets and ensure compliance of client files with Social Security regulations
- Served as the primary liaison between the Social Security Administration and Payees to gather and submit necessary documentation
- Performed general office duties including ordering supplies, maintaining office equipment, answering and routing phone calls, and updating program-specific calendars
- Improved program efficiency by developing standard procedures to align Payee processes in maintaining client files
- Coordinated monthly committee meetings, prepared and distributed materials, and transcribed minutes to ensure effective communication and follow-up
- Tracked multiple program budgets and communicated updates to ensure alignment with departmental financial goals
- Organized and managed physical and electronic files and documents
Executive Assistant to Vice President of CHA Shared Services
Colorado Hospital Association (CHA)
Greenwood Village, CO
07.2014 - 09.2016
- Provided administrative support to a department of five staff members including one vice president and three directors
- Managed calendars and meeting materials for departmental staff, responding to inquiries via phone, email, and web to ensure seamless communication
- Coordinated travel arrangements, including flight, hotel and car rental
- Drafted, edited, and formatted PowerPoint presentations, Excel reports, Word documents, and emails, including correspondence, agendas, and memoranda.
- Coordinated board meetings by liaising with board members, compiling and editing board packet materials, distributing documents, and transcribing meeting minutes to facilitate informed discussions
- Oversaw logistics for annual events, including scheduling, venue selection, catering arrangements, registrations, and material distribution to enhance event execution
- Traced missing expense receipts and completed monthly credit card and personal expense reports for the vice president and directors
Administrative Assistant to Chief Executive Officer
Colorado Hospital Association (CHA)
Greenwood Village, CO
04.2011 - 07.2014
- Anticipated schedules for multiple executives including the president and CEO, vice president of professional activities and vice president of CHA Shared Services to prepare the meeting materials, travel folders, invitations, and driving directions in advance of meeting
- Communicated readily and effectively by email, phone and in person to respond to inquiries, schedule meetings, follow up and confirm appointments
- Coordinated and scheduled committee meetings, conferences, teleconferences, and webinars to ensure seamless organization and participation
- Prepared agendas, memoranda, electronic communications, sign-in sheets, and tracked attendance for committee meetings to support effective discussions and outcomes
- Drafted, edited, and formatted PowerPoint presentations, Excel reports, Word documents, emails, correspondence, agendas, and memoranda.
- Updated and maintained contact listings, committees and distribution lists using internal database applications
- Coordinated travel arrangements, including flight, hotel and car rental
- Tracked missing expense receipts and completed monthly credit card and personal expense reports for president and vice president of Shared Services to ensure accurate financial reporting
Front Desk Administrative Assistant
Colorado Hospital Association (CHA)
Greenwood Village, CO
06.2010 - 04.2011
- Maintained appointment scheduling using Outlook including onsite/offsite meetings and conference calls
- Managed President’s calendar by confirming appointments and documenting accurate locations and times on a 3x5 index card.
- Reviewed daily calendars to anticipate visitor arrivals and calls
- Coordinated assembly and distribution of CHA Board of Trustees board packet materials, ensuring timely delivery for effective meeting preparation
- Supported preparation of CHA Board of Trustees meetings by managing logistics for board books, room set-up, catering, and clean-up
- Executed member mailings using mail merge through Word, Excel, and iMIS, enhancing communication with members
- Updated and maintained contact listings, committees and distribution lists using internal database applications, e.g. iMIS and Outlook
- Traced missing expense receipts and completed monthly expense reports for the office of the President
- Participated in the Hospital Report Card meeting; prepared handouts, took handwritten notes and transcribed meeting minutes in a timely manner
Administrative Assistant
Dr. Lon Kopit
Littleton, CO
10.2009 - 05.2010
- Organized office operations by facilitating effective communication with employees
- Answered and directed in-coming telephone calls, emails and faxes in a timely manner
- Scheduled and confirmed patient appointments for various services, including parent child interactions, home visits, individual therapy, family therapy, and psychological testing
- Processed and documented patient payments accurately, ensuring financial records were maintained
- Transcribed a variety of materials and documents including: reports, emails, faxes and transcripts
- Compiled and proofread legal medical reports, enhancing clarity and accuracy for Child and Family Investigator reports, Dependency & Neglect reports, and Psychological Evaluations
- Collaborated with lawyers, social workers, doctors and judges on a daily basis
Education
Sophomore College Coursework - Business Management
Metropolitan State University of Denver
DenverSkills
- Microsoft Office Suite
- Google Docs
- SharePoint
- Data entry
- Multitasking
- Organizational skills
- Time management
- Written communication
- Verbal communication
- Document management
- Calendar coordination
- Effective organization
- Problem solving
- Attention to detail
- Team collaboration
- Adaptability
- Work planning and prioritization
- Workflow optimization
- Meeting facilitation
- Operational reporting
- Scheduling expertise
- Documentation and reporting
- Schedule coordination
- Event management and coordination
- Project planning and administrative support
Timeline
Operations Assistant
All-Phase Concrete Construction
10.2022 - Current
Administrative Assistant (Contract Position)
Robert Half/Sensera Systems
01.2021 - 06.2021
Administrative Assistant
Colorado Coalition for the Homeless
09.2019 - 07.2020
Executive Assistant to Vice President of CHA Shared Services
Colorado Hospital Association (CHA)
07.2014 - 09.2016
Administrative Assistant to Chief Executive Officer
Colorado Hospital Association (CHA)
04.2011 - 07.2014
Front Desk Administrative Assistant
Colorado Hospital Association (CHA)
06.2010 - 04.2011
Administrative Assistant
Dr. Lon Kopit
10.2009 - 05.2010
Sophomore College Coursework - Business Management
Metropolitan State University of Denver