Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rose Miller

Melbourne,FL

Summary

Dynamic professional with a proven track record at Grade Potential Tutoring, excelling in mathematics and language instruction. Recognized for strong communication and problem-solving abilities, I effectively enhance student performance while fostering a positive learning environment. Skilled in customer service and team development, I bring enthusiasm and reliability to every challenge.

Overview

2
2
years of professional experience

Work History

Private Tutor

Grade Potential Tutoring
Melbourne, FL
02.2025 - Current
  • Tutors mathematics up to precalculus, but also tutors Spanish, English, and physics.
  • Teaches and refines foundational skills to improve current and future performance in the classroom.

Shift Manager Trainee

Houston Corporation
Melbourne, FL
03.2023 - 11.2024
  • I was responsible for assisting the shift manager in ensuring all crew members followed health regulations, were productive, and met targets for service times
  • I also frequently changed out cash register drawers and entered inventory and cash information into QSR Cash and Inventory
  • When the shift manager would step into the office to handle administrative duties, I managed the crew and often had one of the lowest service times

Front Desk Intern

Brevard Public Schools
Melbourne, FL
08.2023 - 05.2024
  • I answered phone calls from teachers and parents, directed people to proper channels, and took messages for staff
  • I also frequently sorted mail and delivered packages throughout the school to administration and teachers

Education

Associate of Science - Office Administration

Eastern Florida State College
Melbourne,FL
05-2027

High School Equivalency Diploma - General High School Curriculum

Melbourne Senior High School
Melbourne, FL
05.2024

Skills

  • Strong communicator with problem-solving and prioritization skills
  • Able to deescalate customer complaints quickly and effectively
  • Speaks Spanish at the B1 level on the CEFR scale
  • Customer service
  • Effective communication
  • Problem solving
  • Staff training and development
  • Customer service focus
  • Team development
  • Tech-Savvy
  • Delegating work
  • Energetic and enthusiastic
  • Quality assurance
  • Positive attitude
  • Reliability
  • Relationship building
  • Conflict resolution
  • Attention to detail
  • Telephone etiquette
  • Multi-line telephone systems
  • Administrative support

References

  • Lydia Nelson, Assistant General Manager, Houston Corporation, 445 S Wickham, Melbourne, FL, 32935, 321-216-6163
  • Patrice Toll, Receptionist, Brevard Public Schools, 74 Bulldog Blvd, Melbourne, FL, 32901, 321-952-5880

Timeline

Private Tutor

Grade Potential Tutoring
02.2025 - Current

Front Desk Intern

Brevard Public Schools
08.2023 - 05.2024

Shift Manager Trainee

Houston Corporation
03.2023 - 11.2024

Associate of Science - Office Administration

Eastern Florida State College

High School Equivalency Diploma - General High School Curriculum

Melbourne Senior High School
Rose Miller