Rose Osornio
Helena,MT
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Scribe
HealthySkin Dermatology
Tucson, AZ
05.2023 - Current
- Chart preparation and reconciliation for each patient prior to be seen by the provider
- Accompanied the provider in scheduled patient visits
- Documented each visit note with the patient history, physical exam, procedures performed, and creating a patient care plan as performed by the provider
- Entered medication orders as directed by the provider
- Registered and confirmed patients through the Ipledge program
- Submitted prior authorizations for biologic medications to be processed
- Administered medication injections
- Performed patient education for medications and wound care needs
- Assisted with in-office surgical procedures
- Answered all messages in a timely manner and relayed patient results
- Maintained biopsy result logs and all documentation and referrals needed for treatment
- Booked Next appointments for follow-ups or surgeries needed and maintained a full provider schedule.
Medical Assistant
Tucson Orthopaedic Institute
Tucson, AZ
05.2021 - 05.2023
- Assisted in minor in-office surgical procedures
- Measured accurate vital signs
- Performed numerous administrative duties
- Contacted patients with results and appointments
- Recorded patient history
- Updated care plans
- Assisted with charting
- Cleaned patient rooms
- Maintained a proficient clinic of 60-70 patients per clinic day
- Proficient in Allscripts and Mod Med EHR systems.
Medical Assistant/Front Office Specialist
Arizona Community Physicians
Tucson, AZ
06.2015 - 04.2021
- Patient care, rooming patients; obtaining vitals, reconciling medications, administering vaccinations/medications as needed, constructing referrals and obtaining prior authorizations through insurance, assisting physicians with certain procedures
- First contact customer service for medical office; Answering phones; Scheduling appointments for patients; processing daily patient transactions; verifying all insurances for upcoming appointments; administrative support for front and back office; training new employees for front office; coordinate various staff events.
Administrative Assistant/ Accounts Manager
Sunizona Family Farms
Willcox, AZ
12.2012 - 05.2015
- Provided administrative support to executive staff and three different departments; Processed all incoming calls; Utilized computerized system to maintain database of 3000+ customers; Maintained detailed reports for customer accounts; processed invoices for different product sales.
Education
GED -
Cochise Community College
Willcox, AZ03-1999
College in Medical -
Carrington College
10.2019
Skills
- Building patient rapport
- Thriving in a fast-paced environment (10 years)
- Ability to learn very quickly
- Detailed oriented Strong capability of multi-tasking (10 years)
- Time management
- Highly adaptable to different settings
- EHR systems experience with Allscripts, Epic and ModMed EMA
- Medical office experience
- Medical Terminology
- Clinical applications
- HIPAA Compliance
- Specimens collection and processing
- Patient documentation
- Patient Scheduling
- Patient Assessments
- Medical Records Management
- Procedure Assistance
- Patient Flow Management
- Data Entry
- Patient-focused care
- Fluent in spanish
- Calm and level-headed under duress
- Documentation expert
- Adaptable
Certification
- CPR Certification, Present
- Medical Assistant
- Certified Clinical Medical Assistant 04/2024-04/2026
- BLS Certification
Additional Information
My husband and I are building a house in Montana and are in the process of relocating to Montana from Arizona.
Assessments
- Medical terminology, Proficient, 05/01/24, Understanding and using medical terminology
- Protecting patient privacy, Proficient, 05/01/24, Understanding privacy rules and regulations associated with patient records
Languages
Spanish - Fluent
Affiliations
- Enjoying the breathtaking wilderness from being on the lake fishing to hiking. I love it all!
- Being a pretty crafty individual, I enjoy creating home decor and decorating for certain events.
- Learning how to work on vehicles in my fathers shop when I was young, I now have that as a hobby.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Certified Medical Assistant/Scribe
HealthySkin Dermatology
05.2023 - Current
Medical Assistant
Tucson Orthopaedic Institute
05.2021 - 05.2023
Medical Assistant/Front Office Specialist
Arizona Community Physicians
06.2015 - 04.2021
Administrative Assistant/ Accounts Manager
Sunizona Family Farms
12.2012 - 05.2015
GED -
Cochise Community College
College in Medical -
Carrington College
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