Experienced in customer service and data entry. Familiar with the health care field and the role of policies such as HIPAA. Has strong problem-solving skills and a positive attitude.
Overview
8
8
years of professional experience
Work History
Floor Associate
Cinemark
Albuquerque
12.2025 - Current
Facilitated ticket purchases and concessions, ensuring a smooth customer experience.
Ensured cleanliness and organization of seating areas and lobby, enhancing guest satisfaction.
Supported team members during peak hours to enhance customer service.
Processed transactions accurately using point-of-sale systems, contributing to efficient service.
Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
Personal Shopper`
Walmart
Santa Fe
04.2022 - 08.2025
Satisfied customers with quick, accurate service under tight deadlines.
Managed online orders and ensured accurate item selection for delivery.
Utilized store systems to track inventory and manage stock levels efficiently.
Assisted customers in selecting products based on preferences and needs.
Guest Advocate
Target
Santa Fe
09.2021 - 04.2022
Greeted customers and provided assistance to ensure a positive shopping experience.
Managed exchanges and returns at Guest Service desk, ensuring customer satisfaction and efficient service.
Picked high-quality items from shelves for curbside orders, enhancing customer experience and order accuracy.
Assisted other departments to maintain efficient operations.
CNA
Good Shepherd Rehabilitation
Bethlehem
09.2018 - 01.2021
Assisted residents with activities of daily living, including bathing, dressing, and grooming.
Monitored vital signs and reported changes to nursing staff promptly.
Recorded patient information accurately in electronic health records.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Associate of Applied Science - Software Development
Central New Mexico Community College
Albuquerque, NM
08-2027
High School Diploma -
Northern Lehigh High School
Slatington, PA
06-2018
Skills
Time management
Customer service
Data entry
Problem solving
Team collaboration
Confident and positive attitude
Timeline
Floor Associate
Cinemark
12.2025 - Current
Personal Shopper`
Walmart
04.2022 - 08.2025
Guest Advocate
Target
09.2021 - 04.2022
CNA
Good Shepherd Rehabilitation
09.2018 - 01.2021
Associate of Applied Science - Software Development