Rose Ramos
Anaheim,CA
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
25
25
years of professional experience
Work History
Medical Assistant (Temp)
Orange County Heart Inst.
Orange, CA
04.2023 - 11.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patient examinations.
- Incorporated outside records into charts and EHR.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs and assisted with Lexi and ADN stress test as requested by the physician.
- Operated equipment and machinery according to safety guidelines.
- Worked with cross-functional teams to achieve goals.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Lyft Driver
Lyft
Anaheim, CA
03.2021 - 09.2023
- Transported riders to designated stops according to pre-determined schedules.
- Enhanced customer satisfaction by providing courteous and professional service.
- Communicated effectively with dispatch and customers to provide status updates.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Maintained delivery schedules without compromising safety.
- Delivered packages to customers in a timely and efficient manner.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Adapted to changing routes or schedules as required by the employer.
Medical Assistant
St Jude Heritage Medical Inc
Fullerton, CA
12.2001 - 12.2016
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Cleaned and maintained medical equipment following procedures and standards.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Positioned patients properly during examination or treatment for comfort and safety.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Recorded detailed observations during each patient interaction.
- Assisted in conducting Lexi stress tests and ADN stress evaluations per physician's requests.
- Performed EKG diagnostics for patient assessments.
- Administered injections, medications and treatments as directed by the physician.
- Maintained updated knowledge in EECP through continuing education and advanced training
Medical Assistant
YLFP/Caduceus Medical Group
Yorba Linda
08.1998 - 12.2001
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Contacted medical facilities to schedule patients for admission.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Documented notes during patient visits.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Provided assistance to medical staff in performing minor surgical procedures.
- Educated patients about medications, procedures and physician's instructions.
- Administered injections, medications and treatments as directed by the physician.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Certificate - Enhanced Ext. Counterpulsation
Vasomedical EECP Training
Fullerton, CA02-2002
Vocational - Medical Assistant
Newbridge College
Santa Ana, CA05-1995
High School Diploma -
Calvary Chapel High School
Downey06-1992
Skills
- Clinical Office Coordination
- Intake control
- Patient-focused care
- Phlebotomy
- Check-in coordination
- Immunization administration
- Electrocardiography (EKG)
- Customer service
- Stress test administration
- Vital signs monitoring
- Therapeutic procedures
- Prescription refills
- Medical records management
- Medical terminology proficiency
- Laboratory specimen collection
- Medical supply inventory
- HIPAA compliance
- Patient assessments and care
- EMR / EHR
- Clinical documentation
Timeline
Medical Assistant (Temp)
Orange County Heart Inst.
04.2023 - 11.2023
Lyft Driver
Lyft
03.2021 - 09.2023
Medical Assistant
St Jude Heritage Medical Inc
12.2001 - 12.2016
Medical Assistant
YLFP/Caduceus Medical Group
08.1998 - 12.2001
Certificate - Enhanced Ext. Counterpulsation
Vasomedical EECP Training
Vocational - Medical Assistant
Newbridge College
High School Diploma -
Calvary Chapel High School
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