Analyze collected data from surveys and identified potential areas for improvement or growth in terms of public engagement efforts.
Host networking events focused on connecting organizations working towards similar goals.
Ensure compliance with relevant regulations pertaining to public initiatives through proper documentation.
Spearhead coordination with other departments to ensure successful execution of community events.
Foster and maintain rapport with clients as operational services are renewed annually.
Draft correspondence on behalf of the organization in response to inquiries from external stakeholders.
Proactively create problem-solving initiatives to identify solutions which addresses stakeholder needs while meeting organizational objectives.
Resolve conflicts arising between internal staff members or between internal staff members and external stakeholders through constructive negotiation techniques.
Employee Relations Specialist
SAS Services Group Inc.
Los Angeles
01.2015 - 11.2022
Facilitated training sessions on topics such as performance management, harassment prevention, and diversity.
Cultivated relationships with employees to ensure their well-being and engagement levels are maintained at a high level.
Monitored changes in legislation that may affect employee relations practices.
Analyzed employee feedback surveys to identify areas of improvement or potential risks within the organization.
Advised managers on effective communication techniques for handling difficult situations involving employees.
Negotiated collective bargaining agreements with labor unions representing employees.
Resolved conflicts between staff members through mediation.
Developed and implemented community outreach strategies to increase awareness of our services.
Cultivated relationships with local organizations to increase visibility in the aviation community.
Peer Facilitator
Cal State University, Fullerton Women's and Adult Re-entry Center
Fullerton
06.2017 - 06.2018
Spearheaded informative presentations and workshops centered on social justice topics such as gender, race, and identity to diverse audiences.
Maintained a safe learning environment by monitoring student behavior, addressing conflicts, and intervening when necessary.
Managed all forms of marketing activities, including the center's social media page on Instagram through content creation.
Hosted monthly events and panels with on and off-campus organizations.
Education
Political Science B.A. -
Loyola Marymount University
Los Angeles, CA
The Centre For Investigative Journalism
London, UK
Skills
Freelance Translation
Workshop Creation and Facilitation
Event Planning
Google Suite and Microsoft 365 Proficiency
Community Engagement
Fundraising
Qualitative Research
Conflict Mediation
English (Native)
Arabic (Native)
Spanish (B1)
Volunteering
Child Care Assistant, Midnight Mission (Transitional Housing) Sep 2019 — May 2020
• Supported children's emotional and social development through encouraging positive
self-concepts and emotional regulation through creative activities.
Timeline
Community Engagement Coordinator
Polaris Research and Development
06.2019 - Current
Peer Facilitator
Cal State University, Fullerton Women's and Adult Re-entry Center
Intern at Defence Research & Development Organisation (DRDO) -Combat Vehicles Research & Development Establishment (CVRDE)Intern at Defence Research & Development Organisation (DRDO) -Combat Vehicles Research & Development Establishment (CVRDE)
National Service at CSIR, Water Research Institute - Aquaculture Research and Development CenterNational Service at CSIR, Water Research Institute - Aquaculture Research and Development Center