Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Jacqueline Medina

Nashua,NH

Summary

Experienced with strong interpersonal, time management, and problem-solving skills. Proven track record of providing valuable administrative support, improving office procedures, and facilitating communication between departments. Recognized for teamwork, adaptability, and focus on organizational and clerical tasks. Proficient in data entry, scheduling, documentation, and utilizing office software to optimize workflow efficiency. Seeking a challenging position to contribute to team success and achieve company objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Community Engagement Coordinator

Seniors In Service Of Tampa Bay
12.2024 - Current
  • Conducted analysis of community needs and resources to support strategic plans.
  • Strengthened relationships with local organizations through regular communication and collaboration on projects.
  • Increased public awareness of company''s mission and values by creating engaging social media content and promotional materials.
  • Boosted volunteer recruitment efforts by developing targeted marketing campaigns and hosting informational sessions.

GAP

GAP
03.2024 - Current

Dedicated to Education

  • Pursued further education to enhance skills and knowledge in psychology
  • Engaged in coursework and projects that developed time management, professional communications, goal setting.
  • Completed english and criminology demonstrating commitment to professional growth.

Office Clerk/Receptionist

Prudential Overall Supply
08.2023 - 03.2024
  • Data entry of new account information and agreements into our system
  • Making phone calls to collect on outstanding accounts for all assigned districts
  • Complete assigned paperwork in a timely manner to make sure that customers are given exceptional service
  • Assist with maintaining location employee and customer files
  • Answer incoming calls professionally
  • Occasionally assist with New Employee On-boarding at the assigned location
  • Complete tasks and projects assigned by Office Manager
  • Book away stays for incoming visitors from plats
  • Customer visitation inputting
  • Inputting invoices/ billing

Medical Assistant/ server

Benchmark Senior Living
11.2022 - 08.2023
  • Served meals to residents in accordance with established schedules and dietary procedures
  • Washed plates, cups, serving and eating utensil and kitchen equipment in commercial dishwasher
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
  • Reported and documented resident changes in consumption or behaviors
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes, and workflows
  • Uphold efficiency of meal services by pre-setting tables before patients arrive
  • Delivered nourishment and supplements to nurse station for distribution to specific residents
  • Arranged tray and table settings with proper table ware and utensils, and condiments and tray card
  • Cleared tables and removed dishes, trays, and utensils from dining room area into the dishwashing room

Crew

Oak craft pizza
05.2021 - 05.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Register experience, taking orders, prepared meals and collected payments
  • Kept food preparation area and utensils cleaned and sanitized
  • Collaborated with team members to complete orders
  • Assisted other team members to achieve goals
  • Prepared products following restaurant, health, and safety standards and procedures
  • Supported great dining and meeting experience for guests
  • Worked well with team members and accepted coaching from management team

Crew Member

Dunkin' Donuts
01.2021 - 09.2021
  • Experience working in a fast paced environment
  • Fast learner
  • Carried heavy boxes stacked on top of each other
  • Stocking shelves and keeping the restaurant clean
  • Carrying multiple orders at once
  • Cashier preparing deposit for night manager
  • Always taking orders and handling cash
  • Side jobs such as cleaning bathrooms, tables, back
  • Make sure drink machine is cleaned and everything is ready to go
  • Did food prep, baked muffins and donuts

Crew Member

Market Basket Foods
10.2020 - 01.2021
  • Grocery department
  • Stocked
  • Broke down aisles
  • Lead customers

Education

Bachelor of Science - Psychology

Southern New Hampshire University
05-2027

high school diploma -

Nashua High School South
06.2023

Skills

  • Professional cleaning expertise
  • Culinary service
  • Table maintenance assistance
  • Customer transaction management
  • Culinary operations management
  • Host/Hostess
  • Home Care
  • Patient Care
  • ABS
  • NetSuite
  • ORACLE
  • Appointment scheduling
  • Translation
  • Customer service
  • Front desk
  • Data Entry
  • Maintaining records
  • Data Management
  • File Maintenance
  • Administrative Support
  • Telephone reception
  • Workforce Management
  • Schedule and calendar management
  • Database entry
  • Scheduling
  • Spreadsheet tracking
  • Information Verification
  • Inbound Calls
  • Scheduling appointments
  • Performance Improvement
  • Event Planning
  • Proofreading documents
  • Advanced MS Office Suite knowledge
  • Customer Service
  • Strong Problem Solver
  • Relationship Building
  • Organizing and Categorizing
  • Invoice Processing
  • Nonprofit experience
  • Partnership development
  • Volunteer recruitment

Certification

Driver's License, Present

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Community Engagement Coordinator

Seniors In Service Of Tampa Bay
12.2024 - Current

GAP

GAP
03.2024 - Current

Office Clerk/Receptionist

Prudential Overall Supply
08.2023 - 03.2024

Medical Assistant/ server

Benchmark Senior Living
11.2022 - 08.2023

Crew

Oak craft pizza
05.2021 - 05.2022

Crew Member

Dunkin' Donuts
01.2021 - 09.2021

Crew Member

Market Basket Foods
10.2020 - 01.2021

high school diploma -

Nashua High School South

Bachelor of Science - Psychology

Southern New Hampshire University