Rose Vuong
Alhambra,CA
Summary
Seasoned Teacher with over 10 years of experience. Successful in designing engaging lesson plans and integrating educational technology to drive retention, comprehension and participation. Accomplished in cultivating long-term relationships with students and working in fast-paced academic environments. Energetic educator with proven skills in teaching all students diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
20
20
years of professional experience
Work History
Examiner
Department Of Motor Vehicles
Pasadena, CA
09.2022 - Current
- Collected and graded examinations.
- Interviewed witnesses and consulted police and hospital records for investigation purposes.
- Investigated and assessed damage to property.
- Examined forms to determine insurance coverage and validity.
- Provided paper and pencils for test taking.
- Administered Type test to students.
- Collected evidence to support claims in court.
- Analyzed information gathered from investigations and reported findings.
- Explained test processes to students.
- Monitored students during tests.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Managed and reconciled accounts to finalize accurate and complete financial transactions.
- Coordinated price adjustment between buyers and sellers.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Organized and prepared tax and title documents to transfer ownership of property.
- Handled cash and credit card payments accurately.
- Collected taxes and fees, submitted payments and issued receipts.
- Calculated and remitted state sales tax, service, and other charges.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Received and processed paperwork for titles, new license plates, and renewals.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Updated operational records or licensing information using computer terminals.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Researched information in municipal archives upon request of public officials or private citizens.
- Created documents with applicant information and verified data against Type database information.
- Issued public notification of official activities or meetings.
- Updated documents such as municipal codes and city charters.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
Teacher
Montessori Of Walnut
07.2019 - Current
- Modified general education curriculum for special-needs students using various instructional techniques and technologies
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization
- Collected, analyzed and tracked data on student progress using to update and enhance learning plans
- Observed and evaluated students' performance, behavior, social development and physical health
- Pursued professional development continually by attending educational conferences and teacher training workshops
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments
Receptionist
Pacific Orthopedic
03.2005 - 06.2006
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Organized and scheduled office meetings as well as client appointments for team of professionals, effectively accommodating hectic agendas
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Education
High School Diploma -
Mark Keppel High School
Alhambra, CA06.1992
Some College (No Degree) - Child Development
East Los Angeles College
Monterey Park, CASome College (No Degree) - Montessori Teacher Education
Santa Monica Montessori Institute
Santa Monica, CASkills
- Experiential learning
- Special education
- Tailoring curriculum plans
- Positive learning environment
- Age-appropriate lesson planning
- Group learning mechanics
- Positive reinforcement
- Student-centered learning
- Student records management
- Kind and empathetic educator
I can speak four other different languages: Cantonese, Mandarin, Chew Chow, and Vietnamense.
I had worked at a doctors office translating for 7 doctors. Also helping with patients that cant speak English.
Timeline
Examiner
Department Of Motor Vehicles
09.2022 - Current
Teacher
Montessori Of Walnut
07.2019 - Current
Receptionist
Pacific Orthopedic
03.2005 - 06.2006
High School Diploma -
Mark Keppel High School
Some College (No Degree) - Child Development
East Los Angeles College
Some College (No Degree) - Montessori Teacher Education
Santa Monica Montessori Institute