Rose Washington
New Caney,TX
Summary
Driven Membership Sales Specialist with experience establishing and expanding market presence and maximizing growth, High energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Membership Sales Specialist
AAA Texas LLC
Coppell, Texas
10.2025 - Current
- Sells AAA memberships, insurance products, and providing exceptional customer service.
- Actively sell new memberships and cross-sell insurance products (auto, home, life) to meet or exceed monthly branch goals.
- Sell AAA memberships, upgrades, and personal lines insurance products.
- Handle incoming calls to resolve member queries regarding membership, insurance billing, and product information.
- Process payments, update account information, and inspect related documentation.
Membership Sales Agent
AAA Texas LLC
Coppell, Texas
11.2018 - 10.2025
- My responsibilities as a membership sales agent was to sell AAA memberships, generating leads, and cross-selling personal lines insurance (auto/home)and life insurance products.
- Provide exceptional service, including conducting sales calls, handling inquiries, and resolving membership issues.
- Focus on achieving sales goals, conducting sales calls, and delivering high-quality customer service to boost retention.
- Maintain accurate documentation, follow up on leads, and manage client data.
- Develop, and close leads for new AAA memberships and insurance products (Property & Casualty/Life).
Account Manager - B2B Sales
TruGreen Lawn Services
Grand Prairie, Texas
05.2016 - 11.2018
- Focused on door-to-door, face-to-face customer engagement to sell residential lawn care services.
- Door-to-door outreach, engaging with homeowners to explain personalized lawn care plans, and building client relationships.
- Built trust, selling, cross-selling services, and meeting strict daily performance metrics and KPIs, often in a high-pressure, fast-paced environment.
- Engaged with homeowners in selling lawn care programs, creating a welcoming, professional presence.
- Cross sell, and upsell with precision using my expertise to show customers how to level up their lawns.
- Exceeded daily, weekly, and monthly sales goals (KPIs) and track interactions using a CRM system.
Education
Associate of Science - Nutrition Sciences
Tarrant County College
Arlington, TX05-2005
Skills
- Strong communication, sales-driven attitude, and the ability to work independently
- Membership promotion
- Revenue maximization
Certification
- Texas Property & Casualty Insurance Producer, 09/01/25, 08/01/27
- Texas Life Insurance Producer, 06/01/26, 08/01/27
Awards
Top Sales Performer 2022, Won trip to Barcelona, Spain
Timeline
Membership Sales Specialist
AAA Texas LLC
10.2025 - Current
Membership Sales Agent
AAA Texas LLC
11.2018 - 10.2025
Account Manager - B2B Sales
TruGreen Lawn Services
05.2016 - 11.2018
Associate of Science - Nutrition Sciences
Tarrant County College