Rose Ann Ortegon
Fort Worth,TX
Summary
I started as a patient care tech in the hospital with an externship and worked as a tech for several years before going back to school to expand my skill level with massage therapy. Since then I have been utilizing both sets of job skills while working in various chiropractic offices over the years. I have extensive experience in dealing directly with patients as well as interacting with doctors and nurses.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Medical City Fort Worth
05.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Massage Therapist
Central Health Chiropractic
02.2023 - 05.2023
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
Massage Therapist
Alliance Chiropractic And Massage
01.2020 - 01.2023
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
Massage Therapist
Central Health Chiropractic
02.2016 - 08.2019
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Massage Therapist
Accupuncture And Physical Therapy
09.2015 - 02.2019
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Massage Therapist
Midcities Chirpractor
05.2012 - 06.2016
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
Massage Therapist
Allen Family Chiropractic
06.2008 - 06.2011
- Educated clients on benefits of massage and recommended home care techniques.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Established and implemented massage protocols and procedures.
- Performed aroma therapies and specialized relaxation techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Patient Care Technician
Texas Health Resources
01.2004 - 06.2008
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Documented patient information and care activities in electronic health record.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Followed directions of licensed nurses to administer medications and treatments.
- Upheld infection control and prevention policies across different patient-facing areas.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Medical Assistant
Agape Medical Clinic
01.2002 - 01.2004
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Oriented and trained new staff on proper procedures and policies.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented care and efficiency improvements to support and enhance office operations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
No Degree - Massage Therapy
A.T.I
North Richland Hills, TX12.2007
No Degree - Medical Assisting
Education America
Fort Worth, TX01.2002
High School Diploma -
Bullard High School
Fresno, CA06.1989
Skills
- Sales and Marketing
- Hot Stone Massage
- Prenatal Massage
- Social Skills
- Deep Tissue Massage
- Trigger Point Massage
- Customer Needs Assessment
- Front Desk Management
- Administrative Support
- Relaxation Techniques
- Detailed Instruction
- Update Records
- Appointment Booking
- Patient Service
- Blood Glucose Monitoring
- Patient Positioning Understanding
- Feeding Assistance
- Foley Catheter Insertion and Removal
- Infection Control Standards
- Medical Equipment Operations
- Range of Motion Exercises
- Patient Feeding
- Patient Care and Monitoring
- Taking Vital Signs
- Simple Dressings
- IV Discontinuation
- Assisting with Daily Living
- Vitals Documentation
- Patient Information Collection
- Equipment Disinfection
- Medical Histories and Vital Statistics
- Nursing Staff Support
Certification
CPR certification current
expires July 2025
Timeline
Patient Care Technician
Medical City Fort Worth
05.2023 - Current
Massage Therapist
Central Health Chiropractic
02.2023 - 05.2023
Massage Therapist
Alliance Chiropractic And Massage
01.2020 - 01.2023
Massage Therapist
Central Health Chiropractic
02.2016 - 08.2019
Massage Therapist
Accupuncture And Physical Therapy
09.2015 - 02.2019
Massage Therapist
Midcities Chirpractor
05.2012 - 06.2016
Massage Therapist
Allen Family Chiropractic
06.2008 - 06.2011
Patient Care Technician
Texas Health Resources
01.2004 - 06.2008
Medical Assistant
Agape Medical Clinic
01.2002 - 01.2004
No Degree - Massage Therapy
A.T.I
No Degree - Medical Assisting
Education America
High School Diploma -
Bullard High School
Similar Profiles
Janet RamirezJanet Ramirez
Registered Nurse, Cardiac Progressive Care at Medical City Fort WorthRegistered Nurse, Cardiac Progressive Care at Medical City Fort Worth
Ronald ElliottRonald Elliott
Lead Certified Surgical Technologist at HCA Healthcare: Medical City Fort WorthLead Certified Surgical Technologist at HCA Healthcare: Medical City Fort Worth
Kayleigh TibbetsKayleigh Tibbets
Advanced Patient Care Technician/Medical Unit Clerk at Medical City Fort WorthAdvanced Patient Care Technician/Medical Unit Clerk at Medical City Fort Worth
Devan E. HoltDevan E. Holt
Critical Care Float Pool Registered Nurse at Medical City Fort WorthCritical Care Float Pool Registered Nurse at Medical City Fort Worth
Christopher ShoemateChristopher Shoemate
Police Officer at DFW AirportPolice Officer at DFW Airport