Professional with significant experience in case management, skilled in developing and implementing client care plans that address individual needs and circumstances. Known for fostering team collaboration and driving results, adaptable to changing environments, and capable of managing multiple priorities. Proficient in needs assessment, resource coordination, and client advocacy, consistently maintaining high standards and results-oriented approach.
Supervise and support a team of family support worker and social workers. Assign and monitor caseloads to ensure timely completion of investigations and ongoing casework. Review case documentation for accuracy, quality, and compliance with agency policy. Provide guidance and consultation on complex child welfare cases. Conduct regular supervision meetings and performance evaluations. Coach, mentor, and train new existing staff. Approve safety plans, case plans, court reports, and critical case decisions. Respond to high risk child abuse and neglect cases and provide crisis intervention. Ensure compliance with state and federal child welfare laws, regulations, and agency policies. Collaborate with law enforcement, district attorneys, juvenile courts, schools, medical providers, and community patterns. Attended MDT meetings, staffing meetings, and court hearings. Review and approve child removals, placement changes, and permanency recommendations. Monitor case timelines to ensure compliance with court orders and federal permanency requirements. Assist staff with conflict resolution, difficult families, and ethical decision making. Participate in after hours on call rotations and provide supervisory support during emergencies for all rural counties. Prepare reports and communicate with agency leadership regarding case outcomes and operational needs.
Observe drug court hearings and court proceedings. Assist case manger, probation officer and social worker with client case management. Conduct client interviews and gather psychosocial information. Help complete intake assessment and screening tools. Maintain accurate case notes and client documentation.