Roseanna Chhay
Micro Mech Inc
Lynn,MA
15
years of professional experience
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Work History
ASSISTANT
2 Years 9 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance and support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Enhanced team productivity by streamlining operational processes, established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Quality Control Inspector
6 Years 2 Months- Conducted thorough inspections of components and assemblies to ensure compliance with quality standards.
- Utilized precision measurement tools to identify defects and non-conformities in products.
- Collaborated with production teams to implement corrective actions for quality issues.
- Developed inspection protocols that streamlined evaluation processes, enhancing overall efficiency.
- Trained junior inspectors on best practices in quality control and inspection techniques.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
Machine Operator/ Quality Control
6 Years 5 Months- Operated and maintained automated machinery for consistent production output.
- Monitored quality control processes to ensure product standards met specifications.
- Collaborated with team members to optimize workflow efficiency and reduce downtime.
- Trained new operators on equipment usage, safety protocols, and operational procedures.
- Inspected finished products for quality assurance, identifying defects for corrective action.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated with team members to improve production processes and maintain quality standards.
- Followed outlined specifications to implement assembly plans.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Enhanced assembly line efficiency by consistently meeting daily production targets.
- Reduced material waste, carefully following assembly instructions and protocols.
Education
Boston Career Institute - Phlebotomy
Cali For Nails Academy - Nail Technician
High School Diploma
Skills
Team leadership
Assistance
Team motivation
Adult
First Aid/CPR/AED
Certified
by American Red Cross
Rapidly acquire new skills
Staff training and development
Goal setting
Multitasking
Positive and professional
Documentation and filing
Teamwork and collaboration
Excel spreadsheets
Personal Information
Title: Bold Profile
Timeline
ASSISTANT
Micro Mech Inc
10.2022 - 07.2025Read More
Quality Control Inspector
Micro Mech Inc
08.2016 - 10.2022Read More
Machine Operator/ Quality Control
Charm Science Inc.
03.2010 - 08.2016Read More
Boston Career Institute
Boston Career Institute from Phlebotomy
Read More
Cali For Nails Academy
Cali For Nails Academy from Nail Technician
Read More
Lynn English High School
High School Diploma
Read More