Overview
Work History
Education
Skills
Timeline
SalesAssociate

Brittany Kirwin

Wayne,Michigan

Overview

2
2
years of professional experience

Work History

Associate

Aldi Foods
Livonia, MI
09.2021 - 07.2022
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Provided quotes to customers for purchase of products.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Frequently inspected production area to verify proper equipment operation.
  • Operated machines to manage stock.

Warehouse Associate

Amazon
Livonia, MI
09.2020 - 08.2021
  • Worked safely around moving machinery.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Nursing Assistant

Bickford Assisted Living
Lancaster, OH
03.2020 - 06.2020
  • Checked patient vitals such as temperature, blood pressure and heart rate.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Transported patients to treatment units and activities by using wheelchairs or walker.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.

Education

No Degree - Culinary Arts

Hocking College
Nelsonville, OH

High School Diploma -

Lancaster High School
Lancaster, OH
06.2007

Skills

  • Client Engagement
  • Practice Management
  • Data Entry
  • Patient Evaluation
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • MS Office
  • Customer Service
  • Attention to Detail
  • Handheld Scanners
  • Folding Clothes
  • Professional and Courteous
  • Cash Register Systems
  • Belt Conveyors
  • Treatment Management
  • Dietary Restrictions
  • Proofreading and Editing
  • General Housekeeping
  • Cardboard Baling
  • Multiple Priorities Management
  • Public Relations
  • Stockroom Management
  • Microsoft PowerPoint
  • Guest Satisfaction
  • Issue Resolution
  • Job Assignments
  • Computer Skills
  • Working with Teammates
  • Extracurricular Activities
  • Heavy Machinery Operation
  • Guest Inquiries
  • Conveyor Systems
  • Restaurant Operation

Timeline

Associate

Aldi Foods
09.2021 - 07.2022

Warehouse Associate

Amazon
09.2020 - 08.2021

Nursing Assistant

Bickford Assisted Living
03.2020 - 06.2020

No Degree - Culinary Arts

Hocking College

High School Diploma -

Lancaster High School
Brittany Kirwin