Roseli Garcia
Bronx,New York
Summary
Detail-oriented sociology graduate with a strong foundation in research and data analysis, critical thinking, and effective communication. Adept at understanding and addressing social issues with a commitment to ethical practices and cultural competence. Proven ability to work collaboratively in diverse teams and manage multiple projects simultaneously. Seeking to leverage my skills and knowledge in a dynamic organization focused on social research, community development, or public policy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant & Student Assistant
New York State Department of Health - Bureau of Emergency Medical Services
Albany , NY
2022.03 - Current
- Managed the recertification and reciprocity processes for Paramedics and EMTs, ensuring compliance with state and employment agency requirements
- Facilitated the production and distribution of certification cards, ensuring timely delivery to qualified candidates
- Orchestrated the enrollment of Emergency Medical Technicians in license renewal examinations, guiding them through the process
- Provided responsive customer support by promptly addressing inquiries via email, mail, and phone, enhancing stakeholder satisfaction
- Utilized diverse software programs to design, implement, and execute queries and reports, leveraging various systems to meticulously track and manage crucial data.
Patient Care Technician
St. Peter's Hospital
Albany , NY
2023.10 - 2024.01
- Assisted patients with activities of daily living
- Taking and recording vital signs
- Assisted patients with nutritional needs
- Ensured rooms had adequate patient care supplies
- Collected fluid samples.
Receptionist
Windsor Park Rehab and Nursing Home Center
Queens , NY
2021.05 - 2021.08
- Welcomed and assessed visitors upon entry, determining the purpose of their visit and providing appropriate assistance
- Conducted visitor check-ins, including temperature checks and the collection of essential information before patient appointments, prioritizing safety and compliance
- Efficiently handled incoming phone calls, redirection to the appropriate individuals or departments, and handled distribution of mail.
Education
Bachelor of Arts in Sociology -
College of Arts And Sciences, University At Albany
2024-05
Skills
- Spanish (Fluent)
- Microsoft Office (Word, Excel, PowerPoint)
- Written and oral communication skills
- Research and Data analysis
- interpersonal and cross cultural competence
- Project management
Certification
BLS Certification
Leadership Experience
- Educational Opportunity Program, University at Albany, Teacher's Assistant, 06/01/22, 08/01/22
- 7 Cups, Volunteered as an online therapist and listener, 01/01/24, 05/01/24
References
References available upon request.
Timeline
Patient Care Technician
St. Peter's Hospital
2023.10 - 2024.01
Administrative Assistant & Student Assistant
New York State Department of Health - Bureau of Emergency Medical Services
2022.03 - Current
Receptionist
Windsor Park Rehab and Nursing Home Center
2021.05 - 2021.08
Bachelor of Arts in Sociology -
College of Arts And Sciences, University At Albany
BLS Certification
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