Roseli Garcia
Bronx,New York
Summary
Detail-oriented sociology graduate with a strong foundation in research and data analysis, critical thinking, and effective communication. Adept at understanding and addressing social issues with a commitment to ethical practices and cultural competence. Proven ability to work collaboratively in diverse teams and manage multiple projects simultaneously. Seeking to leverage my skills and knowledge in a dynamic organization focused on social research, community development, or public policy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant & Student Assistant
New York State Department of Health - Bureau of Emergency Medical Services
Albany, NY
03.2022 - Current
- Managed the recertification and reciprocity processes for Paramedics and EMTs, ensuring compliance with state and employment agency requirements
- Facilitated the production and distribution of certification cards, ensuring timely delivery to qualified candidates
- Orchestrated the enrollment of Emergency Medical Technicians in license renewal examinations, guiding them through the process
- Provided responsive customer support by promptly addressing inquiries via email, mail, and phone, enhancing stakeholder satisfaction
- Utilized diverse software programs to design, implement, and execute queries and reports, leveraging various systems to meticulously track and manage crucial data.
Patient Care Technician
St. Peter's Hospital
Albany, NY
10.2023 - 01.2024
- Assisted patients with activities of daily living
- Taking and recording vital signs
- Assisted patients with nutritional needs
- Ensured rooms had adequate patient care supplies
- Collected fluid samples.
Receptionist
Windsor Park Rehab and Nursing Home Center
Queens, NY
05.2021 - 08.2021
- Welcomed and assessed visitors upon entry, determining the purpose of their visit and providing appropriate assistance
- Conducted visitor check-ins, including temperature checks and the collection of essential information before patient appointments, prioritizing safety and compliance
- Efficiently handled incoming phone calls, redirection to the appropriate individuals or departments, and handled distribution of mail.
Education
Bachelor of Arts in Sociology -
College of Arts And Sciences, University At Albany
05-2024
Skills
- Spanish (Fluent)
- Microsoft Office (Word, Excel, PowerPoint)
- Written and oral communication skills
- Research and Data analysis
- interpersonal and cross cultural competence
- Project management
Certification
BLS Certification
Leadership Experience
- Educational Opportunity Program, University at Albany, Teacher's Assistant, 06/01/22, 08/01/22
- 7 Cups, Volunteered as an online therapist and listener, 01/01/24, 05/01/24
References
References available upon request.
Timeline
Patient Care Technician
St. Peter's Hospital
10.2023 - 01.2024
Administrative Assistant & Student Assistant
New York State Department of Health - Bureau of Emergency Medical Services
03.2022 - Current
Receptionist
Windsor Park Rehab and Nursing Home Center
05.2021 - 08.2021
Bachelor of Arts in Sociology -
College of Arts And Sciences, University At Albany
BLS Certification
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