Roseline PIERRE-PAUL

• Organized client files and maintained accurate matter records to ensure easy access and retrieval by legal team.
• Provided comprehensive administrative support to attorneys by managing calendars, scheduling appointments, organizing files, preparing correspondence, and obtaining necessary signatures to facilitate workflow.
• Drafted routine letters and updated legal forms for matters.
• Processed intake notes for new clients to gather essential information.
• Scanned physical documents into electronic format for secure storage in database, enhancing document accessibility and preservation.
• witnessing execution of legal documents

• Facilitated seamless communication among patients, employers, adjusters, and case managers, ensuring timely updates and resolution of issues.

• Review and process workers' compensation authorizations and approvals.

Coordinated independent medical examinations, evaluations, depositions, and conferences with doctors, attorneys, claimants, and opposing claimants to streamline the claims process.

• Educate patients about their treatment plans, expected recovery, and protocols for returning to work.

• Support physicians by preparing case documentation, summaries, and insurance-related paperwork.

• Accurately and promptly document information in the electronic medical record (EMR) system

Scheduled initial visits, diagnostic procedures, therapies, and follow-up care for injured workers, enhancing timely access to necessary services.

•Coordinated with providers, employees, and insurance companies to resolve claims efficiently.

•Investigated incidents and gathered documentation, ensuring timely claim filings to support processing.

•Communicated effectively with external parties, including attorneys, medical professionals, and insurance representatives.

•Scheduled IMEs, CMEs, depositions, and conferences between doctors, attorneys, claimants, and opposing parties.

•Managed daily scheduling of doctors’ court appearances and legal proceedings, streamlining workflow and minimizing delays.

•Drafting, proofreading, filing, and sending legal documents like motions, letters of intent, appeals, petitions, summonses, complaints, and subpoenas.

•Supported attorneys by organizing documents and streamlining case management processes.

Handled high volume of client interactions, ensuring organized communication and timely follow-ups.

•Gather information and documents from clients and other sources.

•Performed scanning, photocopying, faxing, and filing of documents to ensure efficient document management.

•Developed spreadsheets in Microsoft Excel for accurate record-keeping and streamlined reporting.

•Transferred calls to appropriate personnel to facilitate effective communication.

•Sorted and distributed mail to ensure timely delivery to personnel and departments.