Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosella Suarez

Boerne,TX

Summary

  • I want to be part of the success in an environment of growth and excellence.

Overview

10
10
years of professional experience

Work History

HCS Case Manager

Lifetime Living Inc
San Antonio, TX
02.2021 - Current
  • Management & supervision of caseload of up to 40 clients working with individuals with developmental disabilities
  • Keep spreadsheets and database updated as well as work on documents through word processing
  • File documents and maintain accurate records
  • Have all documents/ binder/ files ready for audit
  • Client home visits throughout Bexar County & surrounding counties; conducting home environmental assessments to ensure compliance with HHS requirements
  • Supervision of CFC PAS/HAB & HHCC Providers to ensure duties and compliance with HHC guidelines
  • Follow all HIPPA policies and private information confidential
  • Be Clients representative payee, budget their funds, prepare and deposits for them
  • Process and order supplies needed for self and or client
  • Monitoring and management of client services & coordinating delivery of program services without delay
  • Maintain providers logs and records of services provided
  • Coordinating meetings with service planning teams; renewal & revision of client Individual Plan of Care (IPCs)
  • Maintaining and managing client records; ensuring record compliance with HHS guidelines
  • Have updated calendar, priorities events, keep deadlines and multitask.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients

Youth Care Worker

Southwest Key Program
San Antonio, TX
08.2018 - 02.2020
  • Provide basic needs to youth upon arrival (to include but not limited to meal, clothing, hygiene products, shower and bedroom assignment)
  • Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements
  • Develop positive rapport with youth while serving as role model to create safe and caring environment
  • Reinforce positive behavior by providing healthy, positive incentives for residents
  • Always maintain appropriate boundaries with residents
  • Be positive role model for residents.
  • Completed clear and concise documentation of youth behavior and actions
  • Designed safe and supportive environment for clients to discuss issues

Youth Care Worker

St. Peter-St. Joseph Children’s Home
San Antonio, TX
09.2017 - 05.2018
  • Maintain positive relationships with clients, staff as well as have a good rapport with Supervisors, Clinicians, and Case Managers
  • Document residents daily progress and activities completely and accurately
  • Document all serious incidents completely, accurately, and in a timely manner
  • Implement social and recreational activities
  • Provide input into development of treatment plans as appropriate
  • Utilize positive child management techniques including verbal redirection, de-escalations, and containment
  • Participate in group therapy sessions for residents, as necessary
  • Participate in daily community meetings
  • Teach constructive behavior and social skills
  • Teach realistic problem-solving behaviors, responsible time and money management, and life skills
  • Assist residents with homework assignments, when necessary
  • Teach good personal hygiene skills
  • Reinforce positive behavior by providing healthy, positive incentives for residents
  • Always maintain appropriate boundaries with residents
  • Be a positive role model for residents.

Reservist

Family Endeavors- Emergency Services
San Antonio, TX
10.2016 - 01.2017
  • Supervise and monitor safety of children in their care
  • Prepare meals and organize mealtimes and snacks for children
  • Help children keep good hygiene
  • Organize activities or implement curriculum that allow children to learn about world and explore interests
  • Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
  • Counsel children and respond to legitimate questions, concerns, and request
  • Watch for signs of emotional or developmental problems in children and bring problems to attention of case manager, clinicians as well as supervisors
  • Adapt to deployment to where camp needs to be opened for housing of children.

Resident Supervisor

South Texas Family Residential Center – CCA
Rancho, Dilley, TX.
02.2015 - 10.2016
  • Conduct head counts to ensure that each resident, mother and children, are present
  • Monitor conduct of residents in housing unit, or during work or recreational activities, per established policies, regulations, and procedures, to prevent escape or violence
  • Inspect mail for presence of contraband
  • Counsel residents and respond to legitimate questions, concerns, and requests
  • Care for children from newborn to 11 years old
  • Ensure their safety
  • Observes activities and responds accordingly including emergency situations such as evacuation, CPR, or first aid

Youth Development Specialist

Hector Garza Residential Treatment Center- Abraxas
San Antonio, TX.
07.2013 - 02.2015
  • Interacts and supervises clients in manner that ensures their safety and security
  • Supervises morning routine; provides guidance during morning hygiene, cleaning activities, and group meetings
  • Observes client behavior and intervenes appropriately
  • Demonstrates appropriate use of client intervention skills and Safe Crisis Management (SCM) techniques
  • Monitor conduct of resident in housing unit, or during work or recreational activities, per established policies, regulations, and procedures, to prevent escape or violence
  • Provide to supervisors oral and written reports of quality and quantity of work performed by residents, resident disturbances and rule violations, and unusual occurrences.

Education

Bachelor of Science - Criminology, Humanities and Social Sciences

Texas A&M University
San Antonio, TX
May 2019

Associates of Art - undefined

Southwest Texas Junior College
May 2013

High School Diploma -

CC Winn High School
Eagle Pass, TX
Jun 2009

Skills

  • Case file preparation
  • Skilled community-based case manager
  • Managing cases
  • Problem-Solving
  • Data Entry
  • Teamwork and Collaboration
  • Dependable and Responsible

Timeline

HCS Case Manager

Lifetime Living Inc
02.2021 - Current

Youth Care Worker

Southwest Key Program
08.2018 - 02.2020

Youth Care Worker

St. Peter-St. Joseph Children’s Home
09.2017 - 05.2018

Reservist

Family Endeavors- Emergency Services
10.2016 - 01.2017

Resident Supervisor

South Texas Family Residential Center – CCA
02.2015 - 10.2016

Youth Development Specialist

Hector Garza Residential Treatment Center- Abraxas
07.2013 - 02.2015

Bachelor of Science - Criminology, Humanities and Social Sciences

Texas A&M University

Associates of Art - undefined

Southwest Texas Junior College

High School Diploma -

CC Winn High School

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Rosella Suarez