Roselyn Dan
Work Preference
Summary
Driven professional with a strong background in technology, skilled in software development and system administration. Demonstrates proficiency in problem-solving and project management while ensuring high-quality outcomes in fast-paced environments. Committed to enhancing customer experiences and optimizing performance through effective collaboration and continuous learning.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Home Health Aide
Agency
05.2022 - Current
- Assisted clients with bathing, dressing, and incontinence care.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to prescriptions, maintaining accurate records for compliance.
- Monitored clients' health status, reporting changes to medical staff promptly.
- Coordinated with healthcare professionals to develop personalized care plans.
- Provided companionship and emotional support to enhance clients' well-being.
- Maintained clean and well-organized environment for client happiness and safety.
RSA
Common Wealth
Hamburg, Pennsylvania
08.2016 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Office Assistant
Medical office/Staffing agency
Clark, NJ
01.2013 - 06.2015
- Coordinated appointments and managed patient scheduling for healthcare providers.
- Communicated with patients to resolve inquiries and issues effectively.
- Ensured compliance with privacy regulations while maintaining medical records accurately.
- Organized files and maintained office supplies inventory, supporting smooth staff operations.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Processed insurance claims and verified patient eligibility, enhancing administrative workflow.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Created spreadsheets in Microsoft Excel to track expenses and financial data for office budget management.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Calculated and entered data into systems for accuracy. or reports.
- Trained staff members to perform work activities and use computer applications.
- Scheduled meetings and coordinated materials to be distributed to attendees.
Assistant Teacher
Creative Steps
Philadelphia, PA
12.2012 - 12.2013
- Assisted with implementing creative educational activities for diverse learners.
- Facilitated small group discussions to enhance student engagement and learning.
- Motivated students to stay focused and engaged during lessons.
- Supported lead teacher in lesson planning and classroom management.
- Coordinated classroom materials and resources for daily activities and lessons.
- Maintained safe, educational environment for students during learning and free play time.
- Organized after-school activities to promote a positive learning environment.
Education
Some College (No Degree) - Science
Eastern Gateway Community College
Steubenville, OHSkills
- Medication administration
- Health monitoring
- Patient charting
- Care plan coordination
- Care plan implementation
- Personal care
- Vital signs monitoring
- Patient transportation
- Healthcare communication
- Medical record compliance
- Medical charting
- Documentation
- Medical record management
- Patient scheduling
- Appointment scheduling
- Interpersonal communication
- Crisis intervention
- Complex Problem-solving
- Organizational skills
- File organization
- Microsoft Excel
- Office management
- Administrative support
- Meeting coordination
- Verbal communication
- Written communication
- Strong interpersonal skills
- Medical terminology
Certification
- influencing through positive leadership
- professional in human resources
Timeline
Home Health Aide
Agency
05.2022 - Current
RSA
Common Wealth
08.2016 - 01.2020
Office Assistant
Medical office/Staffing agency
01.2013 - 06.2015
Assistant Teacher
Creative Steps
12.2012 - 12.2013
Some College (No Degree) - Science
Eastern Gateway Community College