Roselyn Greene-Ward
Mexico
Summary
Dedicated professional with experience as a Foster Care Provider at Oswego County Department of Social Services, skilled in child development and safety planning. Proven ability to implement individualized care plans and foster positive relationships, enhancing emotional well-being and educational support for children in care. Strong communicator with a focus on nurturing environments.
Overview
13
13
years of professional experience
Work History
Foster Care Provider
Oswego County Department Of Social Services
04.2019 - Current
- Provided nurturing support and stability for children in foster care placements.
- Collaborated with social workers to develop individualized care plans for each child.
- Monitored emotional and behavioral development, implementing interventions as needed.
- Facilitated communication between biological families and foster children to promote healthy relationships.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Coordinated with therapists, counselors, and other professionals to create individualized plans for each child''s development.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
Deli Clerk
Walmart
05.2017 - 04.2019
- Prepared and sliced deli meats and cheeses to customer specifications.
- Maintained cleanliness and organization of deli counter and equipment.
- Operated slicers, scales, and other deli equipment with precision and safety.
- Collaborated with team members to optimize workflow during peak hours.
- Ensured compliance with food safety regulations and company policies at all times.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Shift Manager
McDonald's
05.2013 - 07.2017
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained and mentored new team members on service protocols and operational procedures.
- Managed inventory control, reducing waste through efficient stock management practices.
- Implemented process improvements that enhanced customer service efficiency during peak hours.
- Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
High School Diploma -
Mexico Academy
Mexico, NY06-2003
High School Diploma - Early Childhood Education
Citi BOCES
Mexico, NY06-2003
Skills
- Nutrition planning
- Self-care awareness
- Life skills teaching
- Positive reinforcement
- Safety planning
- Child development
- Patience and tact
- Educational support
Timeline
Foster Care Provider
Oswego County Department Of Social Services
04.2019 - Current
Deli Clerk
Walmart
05.2017 - 04.2019
Shift Manager
McDonald's
05.2013 - 07.2017
High School Diploma -
Mexico Academy
High School Diploma - Early Childhood Education
Citi BOCES