Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Work Availability
Certification
Timeline
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Roselyn Roman

Sr. General Manager
Bronx,New York

Summary

Customer-oriented General Manager with 12 years of experience focused on increasing operational efficiency and branding. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering forward thinking attitude and resolve.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
2
2
Certification
2
2
Language

Work History

Sr. General Manager

Pret A Manger
NY , NY
2015.07 - Current
  • Recruit, hire, train, and coach over 50 staff members in a $4 mil. shop
  • Reduced costs by 4 % through controls on overtime, operational efficiencies, and reduced waste.
  • Achieved several awards by ranking as a top 10 shop amongst 70 locations.
  • Developed team members into management roles within a scaling brand.
  • Operated as a test kitchen for training, food standards, new menus and new campaigns.

Asst. Gen Manager

Le Pain Quotidien
NY , NY
2013.04 - 2015.07
  • Assisted in $60k weekly operation of 30+ employees.
  • Created and implemented staff health and safety standards compliance training program, achieving a score of A from the Board of Health.
  • Mentored and motivated team members to efficiently achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.

Corporate Trainer

Applebee's
Bronx , NY
2007.01 - 2014.01
  • Supervise staff of 30+ with power shifts upwards of $2000 an hour. $7 million annually.
  • Developed 300+ employees while opening 5 locations including one (NYC first) green store which implemented alternative plumbing, lighting and greenery.
  • Collaborated with management to identify company training needs,onboarding, orientation & scheduling.

Education

Bachelor of Arts - Computer Graphics & Imaging

Herbert H, Lehman College CUNY
Bronx, NY
2007.09 - 2014.05

Master of Science - Integrated Digital Media

New York University
New York, NY
2020.09 - Current

Skills

Accounting & Budgetingundefined

Accomplishments

Pret A Manager 3x Award winner for "Top Shop" in Company

Software

Microsoft Office

Languages

Spanish

Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

NYC Food Handlers License

Timeline

Master of Science - Integrated Digital Media

New York University
2020.09 - Current

Sr. General Manager

Pret A Manger
2015.07 - Current

NYC Food Handlers License

2014-01

Asst. Gen Manager

Le Pain Quotidien
2013.04 - 2015.07

Bachelor of Arts - Computer Graphics & Imaging

Herbert H, Lehman College CUNY
2007.09 - 2014.05

Corporate Trainer

Applebee's
2007.01 - 2014.01
Roselyn RomanSr. General Manager