Microsoft Office
Roselyn Roman
Sr. General Manager
Bronx,New York
Summary
Customer-oriented General Manager with 12 years of experience focused on increasing operational efficiency and branding. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering forward thinking attitude and resolve.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
2
2
Certification
2
2
Language
Work History
Sr. General Manager
Pret A Manger
NY , NY
2015.07 - Current
- Recruit, hire, train, and coach over 50 staff members in a $4 mil. shop
- Reduced costs by 4 % through controls on overtime, operational efficiencies, and reduced waste.
- Achieved several awards by ranking as a top 10 shop amongst 70 locations.
- Developed team members into management roles within a scaling brand.
- Operated as a test kitchen for training, food standards, new menus and new campaigns.
Asst. Gen Manager
Le Pain Quotidien
NY , NY
2013.04 - 2015.07
- Assisted in $60k weekly operation of 30+ employees.
- Created and implemented staff health and safety standards compliance training program, achieving a score of A from the Board of Health.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Corporate Trainer
Applebee's
Bronx , NY
2007.01 - 2014.01
- Supervise staff of 30+ with power shifts upwards of $2000 an hour. $7 million annually.
- Developed 300+ employees while opening 5 locations including one (NYC first) green store which implemented alternative plumbing, lighting and greenery.
- Collaborated with management to identify company training needs,onboarding, orientation & scheduling.
Education
Bachelor of Arts - Computer Graphics & Imaging
Herbert H, Lehman College CUNY
Bronx, NY 2007.09 - 2014.05
Master of Science - Integrated Digital Media
New York University
New York, NY 2020.09 - Current
Skills
Accounting & Budgetingundefined
Accomplishments
Pret A Manager 3x Award winner for "Top Shop" in Company
Software
Languages
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
NYC Food Handlers License
Timeline
Master of Science - Integrated Digital Media
New York University
2020.09 - Current
Sr. General Manager
Pret A Manger
2015.07 - Current
NYC Food Handlers License
2014-01
Asst. Gen Manager
Le Pain Quotidien
2013.04 - 2015.07
Bachelor of Arts - Computer Graphics & Imaging
Herbert H, Lehman College CUNY
2007.09 - 2014.05
Corporate Trainer
Applebee's
2007.01 - 2014.01