Michael John Weldon
Vista
Summary
Dynamic and results-driven leader with over 20 years of extensive experience in retail and property management, dedicated to fostering a positive work culture that inspires excellence. Committed to optimizing customer satisfaction through innovative training programs and unwavering team support, ensuring every team member feels valued and empowered. Known for transforming challenges into opportunities, consistently reversing downward trends while cultivating loyalty and dedication within teams. Passionate about creating environments where individuals thrive and unlocking their limitless potential to achieve outstanding results.
Overview
11
11
years of professional experience
Work History
General Store Manager
Brooks Brothers
01.2021 - Current
- Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store's unique strengths and weaknesses.
- Understand and demonstrate product knowledge, team selling, operational skills, training tools, fit sessions, and role playing to maximize sales.
- Engage with customers to build relationships and brand loyalty in addition to using company tools.
- Consistently attract, develop, and retain top talent.
- Motivate and engage teams by identifying their strengths while developing their opportunities.
- Provide and receive feedback to improve performance and develop team members and store.
- Communicate clear expectations and hold myself and my teams accountable to achieving results.
- Ensure my store standards for merchandising and operations are met consistently.
- Oversee all controllable expenses such as payroll, training, work orders, and supplies to increase profitability.
- Establish trust with the team in the face of opposing beliefs, values or perspectives.
- Remain composed in the face of challenges and unforeseen circumstances.
- Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
- Schedule employees to their strengths to maximize productivity.
- Model Brooks Brothers values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Leasing Consultant
Gleiberman Properties
01.2019 - 01.2021
- Greeting, assisting, and qualifying prospective and existing residents.
- Assist the Property Manager in all functions necessary to effectively operate the community.
- Maintain professional communication with residents, applicants, and other representatives.
- Prepare and maintain complete resident and general office files, keeping proper documentation.
- Assist with compliance procedures as directed by Property Manager and corporate office.
- Type business letters and memos using proper software.
- Assist Property Manager with weekly and monthly reports and analysis.
- Be aware of all relevant laws and agency regulations, including but not limited to fair housing, sexual harassment, disability accommodations, and landlord-tenant relationships as they apply to the policies and procedures of the company and the community.
- Assist with special projects and administrative tasks as directed by management staff such as leasing, marketing, and advertising preparation.
- Assist applicants by giving property tours, answering telephone calls, preparing application paperwork, and communicating leases and community policies.
- Exhibit strong demonstration and closing skills when showing prospective residents, the community, models, 'make ready' apartments, and amenities.
Flagship Store Manager
Destination XL
01.2015 - 01.2019
- Ensure each guest feels welcomed by spending quality time, asking questions to learn about their needs, preferences and lifestyle.
- Ensure the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management.
- Build a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.
- Selected to be districts training manager and locations for all incoming new hires.
- Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Directed most profitable MTM event at location surpassing all previous events creating highest increase over goal with $18K in volume.
- Increased sales by 40% within first year managing flagship location ending year as over $4M tier location.
- Promoted to be a part of company's top 10 leaders LDP (Leadership Development Program) to advance career to next level.
Education
High School Diploma -
Victor J Andrew High School
Tinley Park, ILNo Degree - General Studies
Moraine Valley Community College
Palos Heights, ILSkills
- Accounting & Budgeting
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Experienced in most restaurant positions
- Fun and energetic
- Promotional planning
- Product merchandising
- Leadership development
- Delegation
Timeline
General Store Manager
Brooks Brothers
01.2021 - Current
Leasing Consultant
Gleiberman Properties
01.2019 - 01.2021
Flagship Store Manager
Destination XL
01.2015 - 01.2019
High School Diploma -
Victor J Andrew High School
No Degree - General Studies
Moraine Valley Community College
Leadership Development Program
Destination XL (DXL) offers leadership development through its comprehensive training and development programs, including mentorship, leadership group initiatives, and opportunities for continuous learning through Coffee Talks, Lunch, Learn + Lead Conversations, and roundtable discussions. These programs focus on building confidence, knowledge, and skills in areas like sales, management, and product knowledge to foster career growth within the company.
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