Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roselyna Johnny

Renton,WA

Summary

Experienced professional focused on meeting or exceeding objectives seeking Flight Attendant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

5
5
years of professional experience

Work History

Passenger Service Agent

Horizon Air
SeaTac, WA
01.2022 - Current
  • Instructed passengers on safety and emergency procedures and answered all passenger inquiries. (Ready, Safe & Go Safety Guidelines
  • Oversaw ticketing, gate and ramp services.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Cabin Agent

Unifi Services
SeaTac, WA
01.2021 - 01.2022
  • Conducted security inspections of aircraft for compliance with government and airlines requirements.
  • Cleaned aircraft to prevent build-up of debris and grime .
  • Studied international procedures, restrictions and customs related to disposal of trash and waste.
  • Inspected aircraft post-flight to identify lost items such as sunglasses, purses or cell phones and returned items to passengers or crew.

Cashier

L&L Hawaiian BBQ
Lakewood, WA
08.2018 - 01.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.

Sales Associate

Walmart
Tacoma, WA
09.2017 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

High School Diploma -

Clover Park High School
Lakewood, WA
06.2017

Skills

  • Customer Service Skills
  • Team-player
  • Bilingual
  • Problem solving abilities
  • Flexibility and adaptability
  • Excellent Interpersonal Skills

Languages

English
Native or Bilingual
Marshallese
Native or Bilingual

Timeline

Passenger Service Agent

Horizon Air
01.2022 - Current

Cabin Agent

Unifi Services
01.2021 - 01.2022

Cashier

L&L Hawaiian BBQ
08.2018 - 01.2021

Sales Associate

Walmart
09.2017 - 08.2018

High School Diploma -

Clover Park High School

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Roselyna Johnny