ROSEMARI MARTINEZ
Apopka,FL
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
5
5
years of professional experience
Work History
Internet Sales Coordinator
Mercedes-Benz Of South Orlando
10.2023 - Current
- Monitored online sales performance, identifying trends and making data-driven recommendations for improvement.
- Ensured seamless communication between the Internet Sales team members in achieving target goals monthly basis.
- Managed Internet sales leads by responding to inquiries, setting appointments and answering questions on our products .
Business Development Center Agent
Napleton Automotive
01.2022 - 10.2023
- Exceeding sales goals leading me to Top 3 in my department for over 6 months
- Increased client satisfaction by promptly addressing inquiries and providing relevant information.
- Streamlined internal processes, implementing organizational tools for improved efficiency.
- Generated leads through targeted marketing campaigns for successful product launches.
Bank Teller
Insight Credit Union
06.2021 - 01.2022
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Cashier
The Home Depot
09.2019 - 06.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor's Program In Business Management Candidate -
Valencia College
05.2024
A.A In General Studies -
Valencia College, US
12.2022
Skills
- Strong negotiation
- Goal-oriented mindset
- Client Relationship Development
- Schedule Coordination
- Quality Assurance
- Strategic Planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Internet Sales Coordinator
Mercedes-Benz Of South Orlando
10.2023 - Current
Business Development Center Agent
Napleton Automotive
01.2022 - 10.2023
Bank Teller
Insight Credit Union
06.2021 - 01.2022
Cashier
The Home Depot
09.2019 - 06.2021
Bachelor's Program In Business Management Candidate -
Valencia College
A.A In General Studies -
Valencia College, US
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