To obtain a challenging position in payroll administration with opportunities for growth and development.
A bright, highly motivated, and detail-oriented professional with strong communication/interpersonal skills. Proven ability to work well under pressure and meet deadlines. Adept at handling difficult situations in a calm manner while executing problem solving skills. A team player that works well with all levels in meeting the organization’s goals.
Overview
26
26
years of professional experience
Work History
Senior Payroll Specialist
Buckner HeavyLift Cranes LLC
Graham, North Carolina
06.2016 - Current
Utilize CHR Payroll Program daily
Prepared payroll for up to 250 employees
Checking timesheets for accuracy
Entering data into databases and spreadsheets
Handling direct deposit requests and data
Processing paper checks for distribution
Acquiring all necessary signatures to distribute payroll
Processing wage garnishments
Adjusting in pay for raises, bonuses and commission
Exporting employee’s hours from Sales Force
Importing the employee hours from Salesforce into Viewpoint
Export the hours from Viewpoint into CHR
AR collections
Post AR payments into Viewpoint
Handle certified payroll reporting
Handle union jobs reporting
Handle enrollment for CCIP jobs.
Implementation specialist
CBIZ Flex-Pay Business Services
Winston-Salem, North Carolina
02.2005 - 06.2016
Maintain in-depth knowledge of our technology (Millennium and PayEntry), features, and usage
Act in the capacity as a Project Manager to facilitate a holistic experience for the client
Conduct effective Welcome Calls and Weekly Touch Point Meetings with client and applicable team members
Create Implementation timeline and utilize Implementation Workbook to efficiently service clients
Analyze client needs and provide recommendations for additional features that can be utilized
Schedule and coordinate the implementation process for a timely setup
Extract and manipulate client data to import into CBIZ systems
Manually enter important data where required
Balance each check date’s wages and tax liabilities as well as to quarterly returns
Thorough review and verification of all aspects of the implementation process
Test interfaces to ensure they are set up properly
Perform parallel payroll against client’s existing reports and make corrections as necessary
Coordinate system training with the client
Ensure there is a smooth transition from Implementation to Service for successful payroll processing
Coordinate communication with key personnel and departments throughout the entire implementation process
Excel in Customer Service and payroll knowledge to ensure all new clients are highly satisfied
Provide first and second payroll support until the client is transitioned to the Customer Service Representative
Other job duties as assigned.
Payroll Coordinator
All Care Nursing
Melville, New York
01.2003 - 06.2004
Processed Payroll for temporary staff using Staff Trac and ADP Payroll System
Input total hours, new salary, and any changes in payroll database
Updated employee information i.e
Addresses changes, new hires, terminations, rate changes, change state jurisdictions, exemptions, voluntary deductions.
Payroll / Billing Manger
Talent Tree
New York, New York
10.2000 - 11.2001
Processed Payroll for temporary staff using PeopleSoft
Input total hours, new salary, and any changes in payroll database
Updated employee information i.e
Addresses changes, new hires, terminations, rate changes, change state jurisdictions, exemptions, voluntary deductions
Received and revised timesheets from all employees
Prepared sub-contractor invoices for billing
Ensured accurate and timely updating of personnel records
Processed general ledger entries for all T&Es through payroll for closing of the month
Created letters and manual invoices on MSWord and Excel for over-due payments.
Payroll Specialist
Randstad
New York, New York
05.1998 - 10.2000
Maintained Time & Billing system for Professional and Support Services
Reconciled monthly bank deposits and cash receipts
Processed payroll for Merrill Lynch Agency employees
Generated regular pay and manual figuring of shift differentials
Processed unemployment claims, worker’s compensation, employee verifications and disability claims.
Payroll Representative
CBIZ Flex-Pay Business Services
Winston-Salem, North Carolina
Process payroll for over 200 clients using Millennium Payroll Software
Processing payroll for over 1500 employees
Process faxed or called in
Responsible for promptly answering incoming calls related to payroll
Research, submit documentation and consistently perform all duties and responsibilities according to quality standards
Provide a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality, and professionalism
Demonstrate drive and enthusiasm while handling customer questions
Handling business transactions in connection with account activities, adjustments while maintaining customer goodwill and retaining the customer’s business
Utilizing a variety of systems and web-based tools to research and resolve customer’s issues
Present
Ability to multi-task in a fast-paced environment
Update employee information i.e
Address changes, new hires, terminations, rate changes, change state jurisdictions, exemptions, voluntary deductions
Input total hours, new salary, and any changes in payroll database
Receive and revise time sheets from employers.
Education
Bradwell Institute – High School
06.1983
Skills
MS Word
MS Excel
MS Outlook
ADP
Sales Force
CBIZ Payentry
Centrally HR Resources
Timeline
Senior Payroll Specialist
Buckner HeavyLift Cranes LLC
06.2016 - Current
Implementation specialist
CBIZ Flex-Pay Business Services
02.2005 - 06.2016
Payroll Coordinator
All Care Nursing
01.2003 - 06.2004
Payroll / Billing Manger
Talent Tree
10.2000 - 11.2001
Payroll Specialist
Randstad
05.1998 - 10.2000
Payroll Representative
CBIZ Flex-Pay Business Services
Bradwell Institute – High School
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