Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

ROSEMARIE CARDO

Woodbridge,NJ

Summary

To obtain an Account Manager position with a reputable company to leverage my expertise in supply chain management, freight forwarding, and strategic partnerships to drive growth and profitability. Offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

14
14
years of professional experience

Work History

Account Manager

DSV
10.2022 - Current
  • Managed 25 accounts, Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Proven track record of managing 25 accounts with average monthly GDP of $380,000 and achieving 27% monthly profit
  • Conduct audits to ensure compliance with company policies and procedures
  • Prepare accurate and timely billing and invoicing statements
  • Collaborate with cross-functional teams to identify areas for process improvement and cost reduction
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Performed effectively in self-directed hybrid work environment, managing day-to-day operations and decisions

Logistics Specialist | Manager

USN Reserves
10.2018 - 04.2021
  • Oversee dispatch operations, track, and trace shipments, and resolve any issues or delays
  • Maintained accurate inventory records and conducted regular physical inventory checks to ensure stock levels were sufficient to meet customer demands
  • Negotiated contracts and rates with carriers, freight forwarders, and other logistics providers to ensure cost-effective transportation and distribution.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Improved inventory accuracy by developing and implementing enhanced control systems.

Logistics Specialist | Manager

United States Navy
10.2011 - 10.2018
  • Resolve problems concerning transportation, logistics systems, imports/exports, or customer issues
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Collaborate with other departments to integrate logistics with business systems or processes, such as order management, accounting, or shipping
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management
  • Direct/coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources
  • Direct distribution center operation to ensure achievement of productivity, accuracy, or timeliness objectives
  • Conducted root cause analysis and implemented corrective actions to resolve logistics-related issues and prevent recurrence
  • Prepared and presented logistics-related reports and metrics to senior management to support strategic decision-making

administrative clerk

MD Treatment Center
01.2009 - 01.2011
  • Performed a variety of administrative duties, including answering phones, responding to emails, and processing mail
  • Collaborated with cross-functional teams, including finance, and operations, to ensure alignment and achieve business objectives
  • Managed office supplies and inventory, including ordering and restocking as needed
  • Contributed to process improvement initiatives and identified areas for increased efficiency and effectiveness.

Education

Bachelor of Arts - Organizational Leadership | Economics

Fordham University
The Bronx, NY
05.2021

Skills

  • Relationship Management
  • Carrier Negotiations
  • Strategic Partnerships
  • Freight Forwarding
  • Customer Communication
  • Spreadsheet Tracking
  • Problem Resolution
  • Billing and Invoicing
  • Auditing and Compliance
  • Cold Calling and Networking
  • Microsoft Office Suite
  • Social Perceptiveness
  • Operation Monitoring
  • Calculate Weights and Dimensions

Timeline

Account Manager

DSV
10.2022 - Current

Logistics Specialist | Manager

USN Reserves
10.2018 - 04.2021

Logistics Specialist | Manager

United States Navy
10.2011 - 10.2018

administrative clerk

MD Treatment Center
01.2009 - 01.2011

Bachelor of Arts - Organizational Leadership | Economics

Fordham University

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ROSEMARIE CARDO