Rosemarie Dalipagic
Total Care Inc.
Woodland Hills,CA
22
years of professional experience
8
years of post-secondary education
Compassionate caregiver with 6+ years of experience providing personal care, dementia support, mobility assistance, and health observation. Known for respectful communication, medication reminders, and safe daily living support.
Work History
Caregiver
6 Years 4 Months- Provided comprehensive care for patients with various medical conditions, including dementia, Alzheimer's, diabetes, and multiple sclerosis. Parkinson, Respiratory, Pt with indwelling Catheter.
- Facilitated daily personal care and hygiene routines, promoting client comfort and wellbeing.
- Assisted patients with bathing, dressing, and other personal care needs in order to promote hygiene and dignity.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged the patient to participate in activities of daily living to enhance personal dignity.
- Administered medication reminders following the schedule.
- Observed changes in behavior or physical condition and reported them promptly to family.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Prepared meals and snacks according to care plans.
- Established safe and positive living environments by effectively communicating with family and staff about client concerns.
Branch Head
2 Years 2 Months- Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
- Directed branch operations, staffing, and daily service standards.
- Coordinated sales, customer service, and account support, while enhancing client satisfaction and retention.
- Developed and implemented strategies that boosted sales and elevated customer satisfaction.
- Developed strategies to increase sales and improve customer satisfaction levels.
- Monitored cash handling, compliance, and internal controls across branch activities.
- Analyzed market trends to identify potential opportunities for growth.
- Trained staff on procedures, policies, and customer interaction methods.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Marketing Assistant
2 Years- Adjusted marketing strategy to enhance alignment with consumer preferences and expectations, improving engagement.
- Prepared marketing collateral for branch openings and product launches.
- Monitored customer inquiries from online campaign responses to identify trends and inform future campaigns.
- Supported sales and marketing goals by coordinating customer advocacy programs and related initiatives.
Loan/Account Officer
1 Year 6 Months- Managed borrower accounts for Taytay sa Kauswagan Inc.
- Monitored loan balances, schedules, and client payment updates.
- Prepared vouchers, invoices, and payment requests for review.
OJT-Auditing Department
4 Months- Executed day-to-day duties with accuracy and efficiency to support operational goals.
- Prioritized and organized tasks to accomplish service goals.
- Collaborated with cross-functional teams to meet project objectives and enhance team synergy.
- Addressed customer requests and inquiries to enhance overall satisfaction and service experience.
Education
Bachelor of Science - Commerce Major in Management Accounting
High School Diploma
Skills
Dementia care
Personal care
Mobility assistance
Catheter care
Medication reminders
Health observation
Care planning
Patient management
Compassionate communication
Timeline
Caregiver
Total Care Inc.
05.2020 - 09.2026Read More
Branch Head
Motortrade Nationawide Corp.
01.2014 - 03.2016Read More
Marketing Assistant
Motortrade Nationwide Corp.
01.2012 - 01.2014Read More
Loan/Account Officer
Taytay sa kauswagan Inc.
10.2005 - 04.2007Read More
OJT-Auditing Department
Department Of Trade And Industry
11.2004 - 03.2005Read More
Saint Paul's Business School
Bachelor of Science from Commerce Major in Management Accounting
06.1997 - 03.2001Read More
San Jose Nartional High School
High School Diploma
06.1993 - 03.1997Read More