Rosemarie Diaz
Summary
Resourceful professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every interaction. Dependable associate successful providing fast, high-quality customer service to guests in all settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
21
21
years of professional experience
Work History
Tray Passer
Advent Health Daytona
Daytona Beach, FL
08.2023 - Current
- Deliver meals to patient rooms
- assist in opening packages for patients
Asset Protection Associate
Walmart
Ormond Beach, FL
07.2021 - 07.2023
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft incidents.
Delivery driver
Doordash
08.2020 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Expedited deliveries to meet customer deadlines and requirements.
Liberty Tax Service
Holly Hill, Fl
01.2019 - 05.2021
Great American Cookies
Daytona Beach, Fl
11.2016 - 01.2019
- Bake product, Run register, Customer service, General cleanup
Daytona State College
Daytona Beach, Fl
09.2018 - 12.2018
- Office coverage, Run errands
Dominoes
Daytona Beach, FL
03.2017 - 09.2018
- Answer phones, Customer service
Papa John Pizza
Holly Hill, FL
07.2016 - 03.2017
- Answer phones, Customer service
Independent contractor
News Journal
Daytona Beach, Fl
07.2013 - 12.2014
- Newspaper Carrier
Sandwich maker, Delivery driver
JIMMY JOHN'S GOURMET SANDWICHES
Daytona Beach, FL
01.2011 - 07.2013
- Answer phones
Steward, Dishwasher
HILTON OCEANFRONT RESORT
Daytona Beach, FL
05.2008 - 04.2011
Customer service, Stock shelves, Load/unload trucks
MICHAEL'S ARTS AND CRAFTS
Daytona Beach, FL
09.2006 - 02.2007
Ride operator, Customer service
MIDWAY FUN CENTER
Daytona Beach, FL
06.2006 - 08.2006
Cashier, Food preparation, Stocking supplies, Operate drink machines
TEXAS TACO FACTORY
Miami Beach, FL
09.2005 - 11.2005
Cashier, Data entry, Customer service
PHANTOM FIREWORKS
Daytona Beach, FL
05.2005 - 07.2005
Cart retrieval, Grocery bagger
WINN-DIXIE SUPERMARKET
New Smyrna Beach, FL
08.2003 - 05.2005
Education
A.A Criminal Justice -
Daytona State College
Daytona Beach, Florida08.2024
High school diploma -
Daytona Beach Community College
07.2005
Skills
- Reading Comprehension
- Hand-Eye Coordination
- Following Instructions
- customer service
References
available upon request
Timeline
Tray Passer
Advent Health Daytona
08.2023 - Current
Asset Protection Associate
Walmart
07.2021 - 07.2023
Delivery driver
Doordash
08.2020 - 07.2023
Liberty Tax Service
01.2019 - 05.2021
Daytona State College
09.2018 - 12.2018
Dominoes
03.2017 - 09.2018
Great American Cookies
11.2016 - 01.2019
Papa John Pizza
07.2016 - 03.2017
Independent contractor
News Journal
07.2013 - 12.2014
Sandwich maker, Delivery driver
JIMMY JOHN'S GOURMET SANDWICHES
01.2011 - 07.2013
Steward, Dishwasher
HILTON OCEANFRONT RESORT
05.2008 - 04.2011
Customer service, Stock shelves, Load/unload trucks
MICHAEL'S ARTS AND CRAFTS
09.2006 - 02.2007
Ride operator, Customer service
MIDWAY FUN CENTER
06.2006 - 08.2006
Cashier, Food preparation, Stocking supplies, Operate drink machines
TEXAS TACO FACTORY
09.2005 - 11.2005
Cashier, Data entry, Customer service
PHANTOM FIREWORKS
05.2005 - 07.2005
Cart retrieval, Grocery bagger
WINN-DIXIE SUPERMARKET
08.2003 - 05.2005
A.A Criminal Justice -
Daytona State College
High school diploma -
Daytona Beach Community College