Education
Skills
Work Availability
Work History
Timeline

Yolanda Watkins-Chatman

Customer service representative
St Louis,MO
The way to get started is to quit talking and begin doing.
Walt Disney

Education

High School Diploma -

Pattonville High School, Saint Louis, Missouri
06-1991

Some College (No Degree) - Business

Harris Stowe State College , Saint Louis, Missouri

Skills

  • Progress Documentation
  • Documentation
  • Compassionate Client Care
  • Behavioral Management
  • Meal Preparation
  • Mobility Assistance
  • Incident Reporting
  • Basic Housekeeping
  • Sales expertise
  • Money handling abilities
  • Multi-line phone talent
  • Service standard compliance
  • Professional telephone demeanor
  • Retail store support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Tray passer

Sodexo
Saint Louis, Missouri
02.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

Housekeeper

Missouri Athletic Center
Saint Louis, Missouri
06.2022 - 12.2022
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated electronic backpack vacuums and floor sweepers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Attractions Attendant

St. Louis Zoo
Saint Louis, Missouri
02.2019 - 12.2021
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Customer Service Representative

Uhaul Moving And Storage
Saint Louis, Missouri
01.2017 - 01.2020
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.

Timeline

Tray passer - Sodexo
02.2023 - 01.2024
Housekeeper - Missouri Athletic Center
06.2022 - 12.2022
Attractions Attendant - St. Louis Zoo
02.2019 - 12.2021
Customer Service Representative - Uhaul Moving And Storage
01.2017 - 01.2020
Pattonville High School - High School Diploma,
Harris Stowe State College - Some College (No Degree), Business

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Yolanda Watkins-Chatman Customer service representative