Yolanda Watkins-Chatman
Customer service representative
St Louis,MO
The way to get started is to quit talking and begin doing.
Walt Disney
Education
High School Diploma -
06-1991
Some College (No Degree) - Business
Skills
- Progress Documentation
- Documentation
- Compassionate Client Care
- Behavioral Management
- Meal Preparation
- Mobility Assistance
- Incident Reporting
- Basic Housekeeping
- Sales expertise
- Money handling abilities
- Multi-line phone talent
- Service standard compliance
- Professional telephone demeanor
- Retail store support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History
Tray passer
Sodexo
Saint Louis, Missouri
02.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Housekeeper
Missouri Athletic Center
Saint Louis, Missouri
06.2022 - 12.2022
- Verified cleanliness and organization of storage areas and carts.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Attractions Attendant
St. Louis Zoo
Saint Louis, Missouri
02.2019 - 12.2021
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Customer Service Representative
Uhaul Moving And Storage
Saint Louis, Missouri
01.2017 - 01.2020
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Timeline
Tray passer - Sodexo
02.2023 - 01.2024
Housekeeper - Missouri Athletic Center
06.2022 - 12.2022
Attractions Attendant - St. Louis Zoo
02.2019 - 12.2021
Customer Service Representative - Uhaul Moving And Storage
01.2017 - 01.2020
Pattonville High School - High School Diploma,
Harris Stowe State College - Some College (No Degree), Business