Rosemarie Faulve
Kahului,HI
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Housekeeping Room Attendant
Grand Wailea, A Waldorf Astoria Resort
Kihei , HI
10.2010 - 12.2021
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeping Cleaner
World mark Wyndham
Kihei, Hi
09.2011 - 12.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Housekeeper
Maui prince hotel
Kihei, Hawaii
09.2004 - 09.2010
- Provided information about hotel services upon request from guests.
- Reported any maintenance issues or damage to supervisors immediately.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all areas of the hotel lobby and public restrooms.
- Maintained and organized cleaning supplies stock.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Used cleaning chemicals following proper guidelines.
- Communicated with maintenance team on damages to repair.
- Reported damage or theft of hotel property to management.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Waxed and polished wood furnishings to restore faded appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Swept and damp-mopped private stairways and hallways.
- Returned rooms to occupant-ready status to satisfy future guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Followed safety procedures when handling hazardous materials.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Ensured that all health standards were met during cleaning operations.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Scrubbed kitchen appliances, countertops and fixtures.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Education
High School Diploma -
Alah Valley Academy
Surallah South Cotabato Philippines Skills
- Deep cleaning
- Linen replenishment
- Restroom detailing
- Safe cleaning with chemicals
- Linen replacement
- Chemical handling
- Room preparation
- Dusting furniture
- Safety protocols
- Turndown service
- Bed making proficiency
- Sorting and washing laundry
- Folding clean laundry
- Cleaning bathrooms
- Kitchen cleaning
- Bathroom cleaning
- Mopping and sweeping
- Kitchen sanitizing
- Residential cleaning
- Vacuuming
- Watering plants
Timeline
Housekeeping Cleaner
World mark Wyndham
09.2011 - 12.2020
Housekeeping Room Attendant
Grand Wailea, A Waldorf Astoria Resort
10.2010 - 12.2021
Housekeeper
Maui prince hotel
09.2004 - 09.2010
High School Diploma -
Alah Valley Academy
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