Rosemarie Miller
Berkeley,CA
Summary
Dedicated Administrative Assistant with experience in the lighting industry.
Maintains professional demeanor and executes assigned tasks with focus on quality. A dependable team player with great organization skills.
Overview
2021
2021
years of professional experience
Work History
Street View Driver
Wipro, LLC
Santa Clara, CA
01.2021 - 01.2021
- Integrated map data into navigation systems to enhance user experience.
Vacation Rental Property Manager
Amelia Brewer (Property Owner)
El Cerrito, CA
10.2026 - 03.2020
- Executed personalized guest welcome upon arrival, contributing to a smooth and efficient on boarding process.
- Oversaw daily operations of vacation rental properties to deliver outstanding guest experiences.
- Monitored inventory levels to maintain adequate stock and support operational efficiency.
- Analyzed property conditions through routine inspections to pinpoint maintenance issues and ensure optimal upkeep.
Cottage Keeper/Personal Assistant of Homeowner
Flagstone Cottage
Berkeley, CA
04.2012 - 07.2019
- Promoted a positive company image by representing the homeowner with professionalism during interactions with cottage guests..
- Provided exceptional customer service, anticipating and exceeding both employer and vacation rental guest expectations.
- Kept detailed track of household and maintenance inventory and schedules.
- Safely transporting the employer to various appointments, events, and medical visits.
Receptionist
Tango Graphics, Inc.
Hayward, CA
02.2012 - 06.2012
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Coordinated order processing and shipping activities to enhance customer satisfaction through prompt delivery.
Admin.Assistant/CSR
Universal Light Source, Inc.
San Francisco, CA
- 10.2006
- Managed a multi-line telephone system, logging each call and routing incoming calls to minimize wait times to the appropriate departments
- Provided excellent customer care by providing thorough insights into product availability, pricing structures, shipping methods, and return policies.
- Managed filing system, entered data and completed other clerical tasks.
- Executed meticulous data entry of both customer and vendor information as well as order entry processes to ensure accurate and up-to-date records.
Telephone Operator
UNI Information, Inc.
03.2000 - 02.2006
- Operated multi-line telephone systems to manage high call volumes efficiently.
- Collected customer information and verified telephone numbers and addresses,
- Managed end-to-end processing of customer orders and payments, ensuring timely and accurate transactions.
Education
AA Diploma - Medical Office Administration
Heald Business College of San Francisco
San Francisco, CA02.1996
Certificate of completion - Business Administration Bootcamp
JVS
Oakland, CA02-2017
Skills
- Administrative assistance
- Customer service
- Interpersonal skills
- Customer rapport
- Order picking and processing
- Organizational skills
- Shipping & receiving
- Safe driving practices
- Clean driving record
- Valid Driver's license
- Interpersonal communication
Timeline
Vacation Rental Property Manager
Amelia Brewer (Property Owner)
10.2026 - 03.2020
Street View Driver
Wipro, LLC
01.2021 - 01.2021
Cottage Keeper/Personal Assistant of Homeowner
Flagstone Cottage
04.2012 - 07.2019
Receptionist
Tango Graphics, Inc.
02.2012 - 06.2012
Telephone Operator
UNI Information, Inc.
03.2000 - 02.2006
Admin.Assistant/CSR
Universal Light Source, Inc.
- 10.2006
AA Diploma - Medical Office Administration
Heald Business College of San Francisco
Certificate of completion - Business Administration Bootcamp
JVS