Rosemarie Nicastro-Garcia
Brooklyn,NY
Summary
Skilled Surgical Scheduler with over 15+ years of medical experience. Proficient at scheduling ambulatory and inpatient surgical procedures as well as obtaining insurance authorizations, supporting billing and helping surgical teams be correctly prepared for each operation. Detail-oriented and proactive multitasker with excellent interpersonal, communication and planning abilities.
Overview
26
26
years of professional experience
Work History
Paraprofessional Substitute
NYC Department of Education
Brooklyn, NY
12.2023 - Current
- Collaborated with classroom teacher on the development of instructional strategies that met the needs of diverse learners.
- Monitored student behavior and provided positive reinforcement to encourage appropriate conduct.
- Assisted teachers with lesson plan implementation, providing instruction and guidance to students.
- Provided one-on-one assistance to students requiring extra help in classwork or homework assignments.
- Supported computer use within the classroom by troubleshooting technical problems or assisting students with navigating software applications.
- Facilitated small group activities designed to promote social development and academic progress among students.
Surgical Scheduler
Breakthrough Orthopedics
Brooklyn, NY
03.2015 - 03.2020
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Checked patient insurance and collected pre-authorizations from providers.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Located scheduling barriers and implemented appropriate solutions.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Assisted physician with dislocations and fractures
- Fit patients with durable medical equipment
- Ordered and maintained supply inventory for medical office.
- Billed and submitted all Workers Compensation and No Fault claims
- Scheduled and confirmed patient appointments and consultations.
Surgical Scheduling Director
The Center for Specialty Care
New York, NY
05.2004 - 09.2010
- Managed and oversaw busy surgical scheduling calendar for very busy Ambulatory Surgical Center.
- Responsible for requesting necessary equipment for all surgical procedures.
- Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
- Booked surgeries according to each physicians allotted OR time.
- Coordinated work processes and routed paperwork to appropriate physicians and staff members.
- Located scheduling barriers and implemented appropriate solutions.
- Scheduled and confirmed patient appointments.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Worked side by side with Administrative and Anesthesia Director to ensure a smooth daily schedule.
- Light Marketing for facility
Surgical Scheduler/Medical Assistant
Orthopedic Associates
Brooklyn, NY
09.1998 - 04.2004
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments and meetings for management team.
- Booked all surgeries and obtained prior authorization
- Verified patients insurance eligibility
- Obtained pre-certification for all Mri, CT Scans and injections such as Hyalgan, Synvisc, Orthovisc and Euflexa
- Checking Patients in and out, collecting co-payments as well as writing doctors notes and filling out disability forms
- Assist physicians with injections
- Assist physicians with splinting patients as well as fitting them with the appropriated durable medical equipment
- Light CPT coding and posting payments
Education
High School Diploma -
John Dewey High School
Brooklyn, NY06.1998
Skills
- Organization and Time Management
- Detail-Oriented
- Problem-Solving
- Follow-up skills
- Insurance pre-certifications
- Schedule Oversight
- Scheduling Tests and Procedures
- Educating patients
- Outpatient Procedures
- HIPAA Compliance
- Data Entry
- Small Group Instruction
- Student Supervision
- Educational assistance
- Classroom support
- Teacher Support and Collaboration
Timeline
Paraprofessional Substitute
NYC Department of Education
12.2023 - Current
Surgical Scheduler
Breakthrough Orthopedics
03.2015 - 03.2020
Surgical Scheduling Director
The Center for Specialty Care
05.2004 - 09.2010
Surgical Scheduler/Medical Assistant
Orthopedic Associates
09.1998 - 04.2004
High School Diploma -
John Dewey High School
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