Rose Marie Rogari
Project, Program And Portfolio Management Executive
Williamstown,New Jersey
Summary
Versatile and delivery-focused IT portfolio, program, project, and product management executive, directly responsible and accountable for successful projects exceeding $30 million dollars in value, ranging in duration from three months to over three years. Highly accountable and tenacious professional with outstanding client relationship and negotiation skills. Proven ability to actively identify and solve problems, appropriately allocate resources, and delegate responsibilities to maximize productivity and balance competing priorities. Extensive experience understanding technical requirements and mapping them to effective software products and services, translating requirements across diverse teams of technologists, business people, and end users. Singularly accountable for complete software product functionality from sign-on to GUI design to total customer experience. Boardroom-level presentation and communication skills; represented multi-million-dollar software products to potential customers in settings from elevators to conference halls. Superb written communication skills – developed and delivered high-impact business and technical documents such as proposals, sales collateral, training guides and detailed software requirements. Received consistent outstanding customer and internal feedback on performance and professionalism.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Senior Manager
EY, Cambria Solutions, Inc
Iselin, NJ
07.2019 - Current
- Cambria Solutions is an information technology and management consulting firm based in Sacramento, CA.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Examined quarterly financials to determine business operating capacity.
- Evaluated hiring, firing, and promotions requests.
- Produced staffing matrix to provide adequate coverage of department.
- Implemented and developed operational standards, policies and procedures.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Recommended and implemented successful strategies to maximize revenue.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Lead and motivate a team of Project Managers, Scrum Masters, Product Owners, and support staff to develop and enhance enterprise-wide and internal project processes, provide leadership throughout the entire lifecycle of required projects, facilitate governance, and deliver project portfolio level reporting for the Executive Leadership Team at the Mississippi Division of Medicaid (MS-DOM).
Director, Portfolio Management
TMG Health, A Cognizant Company
Jessup, PA
01.2014 - 01.2019
- National provider of Business Process Outsource solutions for government-sponsored health plans
- Created, managed, facilitated, and implemented the Enterprise Portfolio Management process/guidelines/charters/Steering Committees, including the stewardship/oversight for the Regulatory/Compliance and IT Application Maintenance portfolios
- Developed scenario-based planning and departmental budgeting guidelines with templates and associated processes
- Identified and prioritized opportunities to achieve enterprise corporate objectives and define IT Roadmap working directly with Top Tier Consultant
- Developed communication plans, resource plans, and capacity vs demand forecasts
- Proposed recommendations and adjustments to optimize project delivery and related solutions throughout the life of the initiative
- Developed processes and mitigation tools to identify and monitor project, program, and portfolio risks
- Managed staff of junior and senior Project Management Professionals.
IT Program Manager
INSYS Consulting Group
Rochelle, New Jersey
01.2012 - 01.2014
- Consulting services company serving the healthcare, technology, and financial services industries
- Single point of accountability responsible for management of all phases of project planning and execution to ensure project success factors are met, including but not limited to scope, schedule, cost, quality, communications, security, and integration
- Successfully managed software application development, infrastructure, and IT transformation projects, supporting organizational goals by addressing end of life (EOL) issues with VB6, mitigating risk of being on unsupported software for mission critical Annuities application
- Provided leadership, management, direction, coordination, and control of the overall program to implement a modern and feature-rich GUI interface building a foundation to Web-enable and expose case management functions for self-service financial providers through WCF technology.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw development and implementation of improvements to support network operations.
Sr. IT Project Manager
EDM Group, Diversified Information Technologies
Scranton, PA
01.2009 - 01.2012
- Managed medium to large size/scope/complexity enhancement, development, or production projects within a single application or multiple applications
- Independently created project plans, analyzed, and documented existing data on project objectives, deliverables, schedules, assumptions, constraints, and dependencies
- Estimated and validated timelines, resource, and costs needed to successfully complete projects
- Managed the entire development life cycle process from ideation and project initiation to implementation and project turnover; maintained overview of project and its relationship to other projects
- Identified, documented, and actively worked to minimize project risk factors by assessing criticality; prepared and executed mitigation strategies – both internal and external to the project; recognized triggers and utilized appropriate mitigation strategies for project circumstance
- Performed cost/benefit analyses; ensured all factors were included while maintaining focus on budget
- Ensured that projects met all PMBOK standards and non-compliance issues were immediately corrected
- Ensured accuracy and completion of overall monthly forecasts for projects including forecasts for sub plans within a 5% variance
- Collaborated with team leads to identify the type of resources needed, assembled, and grew the team qualified to perform the work and financially aligned with department budget and schedule plans, Major provider of data and document management solutions for the insurance, healthcare, higher education, financial and government industries.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Developed project management roadmap to define project objectives, timelines and milestones.
Senior Project Manager
Fidelity Information Services
Wilkes-Barre, PA
01.2005 - 01.2009
- Maintained schedules to meet key milestones at every project phase.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Partnered with project team members to identify and quickly address problems.
Senior Product Manager
ALLTEL Information Services
Wilkes-Barre, PA
01.1996 - 01.2003
- Directly accountable for product planning, marketing, support, and management of Web-enabled and UNIX-based wireless billing and EBPP solutions for the wireless and telecom industries
- Managed the functional vision, requirements, and direction to support new and existing clients, maintaining a balanced approach that accommodated our production solution and vision in the industry with the needs of our clients and prospects
- Designed, developed, and implemented end-to-end product planning process for wireless software division
- Managed and incorporated client-funded enhancements to ensure general release alignment in preparation for new customer base
- Appointed member of Human Factors Institute as expert in user experience design
- Managed mission-critical multi-million-dollar product enhancement projects including Y2K, WLNP, and support for GSM all within budget and timeframe
- Researched and provided due diligence to select the best tool for Web-enabling and providing a GUI front end to attract Tier 2/Tier 3 wireless providers
- Successfully defined and managed the conversion into eleven smaller phases which were then converted and tested in less than six months
- Created and maintained functional matrices for organizational software products and provided software and industry consulting services to other organizational divisions
- Coordinated membership into ALLTEL’s GUI Standards Committee to represent the wireless division
- Designed and distributed bi-monthly product newsletter for internal and external clients and provided product training, consulting services and project management expertise to clients and prospects
- Coordinated the conversion of our entire library of documentation into HTML format enabling users to access online help directly from the application
- Created and maintained product literature and marketing brochures, prepared, and conducted client and prospect product presentations in domestic and international markets
- Represented ALLTEL for industry associations as committee member for the GSM Association, Rural Cellular Association and CTIA
- Managed a team of technical trainers and marketing support personnel
- Trained over 50 employees in presentation and demonstration techniques for wireless billing software
- Coordinated and presented detailed prospect RFPs for over 100 prospects and contributed to RFP development; coordinated user group conferences and industry trade shows
- Researched and participated in evaluation and due diligence for third-party products for integration potential to enhance our total wireless solution
- Coordinated and developed additional programs with third-party marketing research firms to aid in the financial assessment for Tier2/Tier 3 wireless markets
- Created brand awareness and level of interest for the product offering
- Developed marketing scripts and aligned prospect calls with trade shows and conferences for maximum exposure.
Senior Business Analyst
Alltel Information Services
Wilkes-Barre, PA
01.1991 - 01.1996
- Responsible for collection and analysis of information to determine the cause of a problem or error and the development of a solution mutually agreeable to the client and company
- Investigated client needs and developed alternative solutions to meet those needs when not directly supported by the software; provided instructions, demonstrations, and explanations to internal and external clients
- Directly responsible for understanding and influencing client expectations and operations so that both client and company objectives were met
- Identified and defined business requirements for new and existing products, systems, or related features with clients
- Coordinated direct interaction with various vendor organizations for the purpose of analyzing opportunities for third-party relationships.
Business Analyst
Commonwealth Telephone Company
Wilkes-Barre, PA
01.1986 - 01.1991
- Assisted clients in solving problems and making decisions requiring application expertise or specialized knowledge; participated in client’s planning and problem-solving process.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Senior Technical Support Representative
Computer Associates
Cherry Hill, NJ
01.1984 - 01.1986
- Responsible for support, training, and end-user technical assistance for data center management software product.
- Offered assistance in implementing and developing training programs.
- Configured and tested new software and hardware.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Researched and identified solutions to technical problems.
Product Support Representative
Management And Computer Services
Malvern, PA
01.1982 - 01.1984
- Managed and coordinated new releases, training, and distribution of CA-Datamacs, CA-Tracmacs, CA-Copymacs, CA-Projectmacs, CA-Estimacs, and CA-Promacs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
BA - Political Science, Public Administration
West Chester University
West Chester, PA 09.1978 - 05.1982
PfMP Certification ID: 213044 - Portfolio Management
The Project Management Institute
12.2015 - 12.2015
PMP Certification ID: 1879817 - Project Management
The Project Management Institute
05.2001 -
Certification - Computer Programming: COBOL, Assembler, BASIC, RPG
The Computer Learning Center
Norristown, PA 11.1983 - 11.1984
Skills
Agile Portfolio Operations
Certification
Certified SAFe 6 Lean Portfolio Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Senior Manager
EY, Cambria Solutions, Inc
07.2019 - Current
PfMP Certification ID: 213044 - Portfolio Management
The Project Management Institute
12.2015 - 12.2015
Director, Portfolio Management
TMG Health, A Cognizant Company
01.2014 - 01.2019
IT Program Manager
INSYS Consulting Group
01.2012 - 01.2014
Sr. IT Project Manager
EDM Group, Diversified Information Technologies
01.2009 - 01.2012
Senior Project Manager
Fidelity Information Services
01.2005 - 01.2009
PMP Certification ID: 1879817 - Project Management
The Project Management Institute
05.2001 -
Senior Product Manager
ALLTEL Information Services
01.1996 - 01.2003
Senior Business Analyst
Alltel Information Services
01.1991 - 01.1996
Business Analyst
Commonwealth Telephone Company
01.1986 - 01.1991
Senior Technical Support Representative
Computer Associates
01.1984 - 01.1986
Certification - Computer Programming: COBOL, Assembler, BASIC, RPG
The Computer Learning Center
11.1983 - 11.1984
Product Support Representative
Management And Computer Services
01.1982 - 01.1984
BA - Political Science, Public Administration
West Chester University
09.1978 - 05.1982
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