Rosemarie Santana
LONG BEACH,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
33
33
years of professional experience
Work History
Business Owner
BADA$$ LEISUREWEAR
10.2020 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Expanded retail business through effective marketing campaigns and ongoing promotions.
- Launched an e-commerce platform to reach new customers and increase overall revenue.
Manager
Personal Training Institute
04.2000 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Personal Trainer
Personal Training Institute
04.2000 - Current
- Developed customized fitness plans for wide range of clients to expand services.
- Promoted safe and inclusive environment for club clients and members.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Implemented new and creative exercise routines to keep participants motivated.
Performance Dancer
Various ENTERTANMENT COMPANIES
09.1990 - 08.2019
- emonstrated versatility in performance styles, adapting to diverse roles for a range of productions.
- Taught dance classes to children and adults of different skill levels.
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
- Engaged in ongoing networking with industry professionals to explore new performance opportunities and build connections within the dance community.
Education
No Degree - Pharmacy (Pre-Pharmacy)
ST JOHNS UNIVERSITY
Queens, NYNo Degree - Pharmacy (Pre-Pharmacy)
Nassau Community College
Garden City, NYHigh School Diploma -
Long Beach High School
Long Beach, NYSkills
- Data Analysis
- Sales Promotion
- Budget Control
- Sales management
- Time Management
- Store operations
Accomplishments
- Supervised team of five to fifteen staff members during 18 years as manager.
- 2023 Long Island Choice Awards winner Best Personal Trainer & Best Personal Training Facility.
- 2022 Long Island Choice Award finalist Best Personal Training Facility
- ACE certified
- 1990 Reebok Aerobic Championship silver medalist
- Former Club Mtv dancer 1989-1991
Additional Information
Zumba trained -Step instructor- Low Impact aerobic instructor-Dance instructor-CPR trained
Timeline
Business Owner
BADA$$ LEISUREWEAR
10.2020 - Current
Manager
Personal Training Institute
04.2000 - Current
Personal Trainer
Personal Training Institute
04.2000 - Current
Performance Dancer
Various ENTERTANMENT COMPANIES
09.1990 - 08.2019
No Degree - Pharmacy (Pre-Pharmacy)
ST JOHNS UNIVERSITY
No Degree - Pharmacy (Pre-Pharmacy)
Nassau Community College
High School Diploma -
Long Beach High School
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