Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Rosemary Bermudez

Rosemary Bermudez

Fresno,CA

Summary

Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.

Overview

15
15
years of professional experience

Work History

Brand Ambassador

Nguyen Stylez
03.2017 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.
  • Developed and executed promotional campaigns to drive brand awareness and sales.
  • Engaged customers to communicate key product features.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Professional Cleaner

Coverall Office Cleaning And Janitorial Services
04.2015 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Removed trash, debris and other waste materials from premises.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Automotive Finance Manager

Century Motors LLC
01.2021 - 08.2023
  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assisted customers with completing loan applications and other paperwork.
  • Explained very technical financial information to applicants in easy to understand language.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Proactively identified solutions for customers experiencing credit issues.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Compiled closing packages for drafting and presentation accuracy.

Logistics Specialist

Amazon
02.2019 - 05.2022
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Built long-term relationships due to prompt and courteous service.
  • Worked with customers to integrate processes and correct issues.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Achieved team goals by guiding employees in coordinating and deploying best practices.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
  • Created reports to provide insights into logistics operations and performance.

Branch Manager

A-L Financial
09.2008 - 03.2018
  • Assessed employee performance and developed improvement plans.
  • Supported financial director with special projects and additional job duties.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Assessed employee performance and developed improvement plans.
  • Examined customer loan applications for loan approvals and denials.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Resolved various issues impacting sales management and business operations.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Education

Associate of Applied Science - Business Admin. W/ An Emphasis in Accounting

Heald College - Central Administrative Office
Fresno, CA
06.2009

High School Diploma -

Central High School West Campus
Fresno, CA
06.1995

Skills

  • Adobe Photo Shop Expertise
  • Sales Expertise
  • Providing Feedback
  • Pouring Samples
  • Store Displays
  • Maintaining Clean Work Areas
  • Business Administration
  • Social Media Moderating
  • Promoting Events
  • Store Promotions
  • Effective Communicator
  • Coordinating Shows

Languages

Spanish
Native or Bilingual

Timeline

Automotive Finance Manager

Century Motors LLC
01.2021 - 08.2023

Logistics Specialist

Amazon
02.2019 - 05.2022

Brand Ambassador

Nguyen Stylez
03.2017 - Current

Professional Cleaner

Coverall Office Cleaning And Janitorial Services
04.2015 - Current

Branch Manager

A-L Financial
09.2008 - 03.2018

Associate of Applied Science - Business Admin. W/ An Emphasis in Accounting

Heald College - Central Administrative Office

High School Diploma -

Central High School West Campus

Similar Profiles

CREATE PROFILE
Rosemary Bermudez