Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasjana Hardin

Farmington Hills,MI

Summary

Dynamic Sales Manager with a proven track record at Alluring Stylez Boutique, excelling in strategic project planning and customer relationship management. Expertise in digital marketing and content creation drives brand recognition and audience engagement, fostering loyalty through innovative campaigns and exceptional service. Adaptable and results-oriented, thriving in fast-paced environments while consistently delivering measurable outcomes. Passion for building strong client relationships and enhancing brand visibility ensures sustained growth and success.

Overview

9
9
years of professional experience

Work History

Sales Manager

Alluring Stylez Boutique
07.2018 - Current
    • Directed daily operations by setting marketing and business development goals, optimizing strategies, and increasing brand recognition through targeted digital and social media campaigns.
    • Led content creation, branding initiatives, and influencer recruitment while managing campaigns to boost audience engagement, visibility, and customer loyalty.
    • Developed and executed strategic project plans, ensuring alignment with company objectives, timely delivery of initiatives, and exceptional customer service experiences.
    • Implemented communication strategies in collaboration with social media influencers to amplify advertising efforts, strengthen customer relationships, and support smooth business operations.

Underwriter

United Wholesale Mortgage
08.2024 - 08.2025
  • Collected, reviewed, and analyzed applicants' financial histories, statements, and records to assess loan eligibility and risk.
  • Interpreted and applied investor guidelines, state/federal lending policies, and required documentation standards.
  • Communicated loan status and recommendations to Mortgage Loan Officers, Broker Owners, and other stakeholders via phone and email.
  • Managed multiple priorities in a fast-paced environment while providing elite service and building rapport with clients.

Leasing Agent Assistant

Green Trees Apartments, & Pine Valley Apartments
09.2022 - 06.2024
  • Marketed and showcased available properties to prospective tenants through tours, online listings, and promotional events.
  • Assisted clients in completing rental applications, verifying eligibility, and explaining lease terms and policies.
  • Maintained positive tenant relationships by addressing inquiries, resolving concerns, and providing exceptional customer service.
  • Coordinated lease signings, renewals, and move-in/move-out processes while ensuring compliance with company and legal requirements.

Executive Administrative Assistant

Beacon Rehab
11.2022 - 02.2024
  • Efficiently prepared documents and reports, managed phone systems, addressed inquiries, implemented filing systems, and drafted executive correspondence while maintaining strict confidentiality.
  • Assisted the finance department with expense tracking, invoice processing, accounts payable, and marketing list development to support business operations.
  • Acted as a liaison between executives, internal teams, and external stakeholders, ensuring seamless communication and coordination across departments.
  • Coordinated business travel arrangements, and planned and hosted events, meetings, and conferences to support client relations and company objectives.

Payoff Specialist

Rocket Mortgage
09.2020 - 01.2022
  • Processed and verified mortgage payoff requests, ensuring accuracy in account balances, loan documentation, and disbursements.
  • Communicated with borrowers, lenders, and third-party entities to obtain necessary information and resolve discrepancies.
  • Maintained compliance with company policies, investor guidelines, and regulatory requirements for all payoff transactions.
  • Delivered prompt and professional customer service by addressing inquiries, providing payoff statements, and facilitating smooth loan closures.

Direct Care Staff, Clerical Assistant and Job Coach

Eisenhower Center
09.2016 - 09.2020
  • Provided compassionate, person-centered support to individuals by assisting with daily living activities, implementing care or behavior plans, and promoting independence.
  • Maintained accurate records, prepared reports, organized files, and managed phone/email communication to ensure smooth administrative operations.
  • Coordinated appointments, transportation, and scheduling while advocating for client needs and ensuring compliance with policies and procedures.
  • Facilitated skill development and employment readiness by coaching clients, setting achievable goals, and creating opportunities for personal and professional growth.

Education

Master of Arts - Marketing

Emerson College
01.2025

Bachelor of Arts - Communication

University Of Toledo
05.2019

Skills

  • Data entry and reporting
  • Customer service and relationship management
  • Financial analysis and compliance
  • Verbal and written communication
  • Accounts payable and invoicing
  • Administrative support and document preparation
  • Scheduling and travel coordination
  • Event planning and execution
  • Marketing and branding strategies
  • Content creation and influencer collaboration
  • Strategic project planning and leadership
  • Team coaching and collaboration
  • Multi-tasking and adaptability
  • Experienced in Microsoft Office applications
  • CRM systems and digital marketing tools
  • Office administration and organization
  • Phone and email management
  • Report preparation and presentation
  • Mobile advertising platforms
  • Cross-functional team leadership
  • Google analytics setup
  • Problem-solving

Timeline

Underwriter

United Wholesale Mortgage
08.2024 - 08.2025

Executive Administrative Assistant

Beacon Rehab
11.2022 - 02.2024

Leasing Agent Assistant

Green Trees Apartments, & Pine Valley Apartments
09.2022 - 06.2024

Payoff Specialist

Rocket Mortgage
09.2020 - 01.2022

Sales Manager

Alluring Stylez Boutique
07.2018 - Current

Direct Care Staff, Clerical Assistant and Job Coach

Eisenhower Center
09.2016 - 09.2020

Bachelor of Arts - Communication

University Of Toledo

Master of Arts - Marketing

Emerson College

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